Club Housekeeper

About the role

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This role will be located at Makena Golf and Beach Club.

Makena is seeking a Housekeeper to join the Club Operations Department.

The Club Housekeeper is responsible for maintaining a clean, orderly, and inviting environment within our prestigious residential community. You will ensure that the clubhouse, public areas, amenities facilities, and private residential homes are well-maintained, presentable, and exceeds the expectations of members and guests.

You will work closely with the Residential Services and Club Operations management team to deliver exceptional service and uphold the highest standards of cleanliness and sanitation. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Clean Public Areas including restaurants, restrooms, Sales and Administration offices, comfort stations, vista, tennis, and open areas around the clubhouse, using cloths, and brushes and/or authorized cleaning agents following instructions posted on label and on SDS.
• Dust all furniture, pictures, light fixtures, phones, window ledges, and vents.
• Vacuum, sweep, mop, strip, wax floors, extract carpets following Housekeeping cleaning standards.
• Polish brass.
• Empty trash and recycling.
• Replenish bathroom amenities in member and employee areas.
• Assist with special projects such as cleaning wallpaper, sofas, chairs, carpets, doors, windows, screens and lanais. Hang drapes.
• Operate cleaning equipment including pressure washer, floor machines, host and shampoo extractor.
• Clean employee areas including hallways, locker rooms and offices
• Picks up and deliveries laundry and dry-cleaning and other items as requested.
• Move furniture for relocation and to perform cleaning assignments.
• Keep storage areas clean.
• Respond to guest questions and provide assistance, directions and information as requested.
• Maintain confidentiality of member information.
• Responsible for keys that are signed in and out for daily.
• Complete work to standard and within an 8 hour shift.
• Report to work on time and as scheduled.
• Follow safe work practices, including the correct lifting techniques and use of equipment.
• Comply with all Company policy and procedures.
• Complete other duties and tasks as assigned by management.

Qualifications

• High School Diploma or equivalent.
• At least 6 months of previous housekeeping experience preferred.
• Proven experience in professional cleaning or housekeeping, preferably in a high-end residential or hospitality setting.
• Excellent knowledge of cleaning products, techniques, and best practices for maintaining cleanliness and hygiene.
• Knowledge of health and safety regulations and the ability to apply them in the workplace.
• Safety conscious at all times in use of machinery and chemicals to avoid injury to self and others.
• Attention to detail and the ability to maintain a high standard of cleanliness throughout the clubhouse.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• $22.56/hr
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture