Collections Business Analyst
- Location
- ASC - San Antonio
- Listed
- Today
Job Description and Requirements
The Collections Business Analyst will support the Collections Department by creating special reports, analyzing data, and maintaining dashboards with supervision.
Essential Functions and Responsibilities
- Utilize technical and analytical skills to create and maintain various recurring reports (Daily, weekly, monthly performance, KPIs).
- Collect, organize, and validate data from multiple sources and systems.
- Develop and maintain recurring performance and KPI reports.
- Build dashboards and visualizations for business stakeholders.
- Analyze trends, variances, and key drivers in operational and financial data.
- Provide actionable insights and summaries in clear business language communicating insights to non-technical stakeholders.
- Support ad-hoc reporting and data requests.
- Ensure data accuracy, consistency, and report quality.
- Collaborate with business operations, and leadership to understand reporting needs.
- Automate and streamline reporting processes where possible.
- All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).
Requirements
- High School Diploma or G.E.D.
- Less than one year of analytical experience
- Experience with BI visualization tools (Power BI, Tableau, or Looker)
- Working knowledge of SQL or database querying
- Proficient in all Microsoft Office Suite Applications including knowledge of pivot tables and formulas
- Strong attention to detail and data accuracy, reporting and data analysis
- Ability to accept ownership and adapt to needs of department
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form
- Must have good organizational, communication, and interpersonal skills with the ability to multi task and manage time effectively
- Must be able to work a flexible Monday-Saturday schedule
Preferred
- Prior collections and financial institution experience
Equal opportunity and legal notices
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
From Randolph Brooks Federal Credit Union's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Collections Business Analyst job at Randolph Brooks Federal Credit Union located?
This Collections Business Analyst position at Randolph Brooks Federal Credit Union is located in ASC - San Antonio. Always check Randolph Brooks Federal Credit Union's application page for specific state eligibility or relocation policies.
How do I apply for the Collections Business Analyst position at Randolph Brooks Federal Credit Union?
This listing links directly to Randolph Brooks Federal Credit Union's Workday application page. You can apply directly on Randolph Brooks Federal Credit Union's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.