Commercial Banking Specialist

About the role

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers.

At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.

Job Summary

The Commercial Banking Specialist is responsible for performing administrative functions to support commercial banking activities. The position facilitates efficient operations, optimizes relationship management and portfolio growth, executes compliance and collections procedures, and serves as a client contact. Performs other projects and duties as assigned.

Essential Functions, Duties and Responsibilities

• Maintains electronic records and prepares transactions in Customer Relationship Management software.
• Thoroughly collects customer and prospect financials to identify discrepancies and inconsistencies and resolve issues.
• Monitors reports to identify maturing and delinquent accounts, initiates renewal processes, and assists with collections.
• Obtains documentation in compliance with internal controls, operational procedures, and risk management policies.
• Drafts letters and agreements.
• Facilitates loan approval processes and prepares documents for the Officer Loan Committee.
• Provides prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications.
• Research and answers customer inquiries and fulfills service requests.
• Works to understand the root causes of complex customer service issues and identifies and implements resolutions.
• Provides assistance and training to team members.

Required Knowledge, Skills and Competencies

• Intermediate Microsoft Office proficiency.
• Thorough knowledge of banking policies, procedures, products and services.
• Ability to effectively and persuasively express self, using language and grammar in a professional manner.
• Ability to plan, schedule, and organize professional schedule to achieve goals within or ahead of established time frames.
• Ability to provide a high level of interactive service to others, building relationships, and addressing identified needs.
• Demonstrates commitment to meet or exceed service goals.
• Ability to research, analyze, identify viable options, draw sound conclusions, present findings, and make thoughtful recommendations considering overall risk and short-term and long-term impact.

Industry and Work Experience

• 3 or more years of experience as a Commercial Banking Specialist or equivalent position strongly preferred.
• Banking compliance or risk management experience preferred.

Academic

• High school diploma or GED required.
• Bachelor's degree preferred or equivalent education and related training or experience required.

Benefits Available to Employees

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks