Commercial Business Intelligence Analyst

About the role

The Commercial Business Intelligence Analyst improves the effectiveness of Professional Solutions through CRM applications, marketing measurement, business processes, reporting, and sales execution. The role partners with the Marketing Innovation Lead and Digital Platforms team to support successful commercial operations.

• Partner with SPS business leaders and technology teams to define data strategies and solve complex, ambiguous business problems in support of financial targets.
• Develop and maintain business intelligence reports and dashboards for marketing programs, CRM, and commercial teams.
• Prepare reporting, analyses, and predictive tools to monitor sales performance, marketing campaigns, and complex SPS loyalty/rebate programs (e.g., qualification tracking and payout modeling)
• Modernize reporting capabilities while maintaining data quality, security, and business continuity.
• Help lead the development of governed datasets in Databricks.
• Serve as a key contact for business users, providing guidance and resolving questions about CRM tools, data, and reports.
• Analyze internal data, market trends, and competitive intelligence to deliver actionable business insights and strategic recommendations.
• Support the execution and analysis of primary and secondary market research to better understand customer needs and market dynamics.

Qualifications & Requirements

• Bachelor's degree in marketing, business, analytics, information systems, or a related field.
• Three years of experience in marketing technology, analytics, process improvement, or commercial innovation.

Critical Technical & Professional Capabilities

• Handle routine and complex situations independently, with minimal or no supervision.
• Translate business needs into practical solutions and drive automation.
• Clearly communicate the value of CRM and data analytics, influencing cross-functional teams to build support and collaboration.
• Strong analytical storytelling capability to guide commercial decision-making.

Critical Knowledge

• Salesforce administration
• Alteryx
• Databricks
• Business Intelligence tools such as Tableau, Qlik, or Power BI.
• System and Analytics skills
• SAP
• In-depth knowledge of Microsoft Office applications, especially Excel and PowerPoint.

What We Offer

• A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
• Full Benefit Package (Medical, Dental & Vision) that starts your first day.
• 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.

Syngenta has been ranked as a top employer by Science Journal.

Use of AI in Our Recruitment Process

At Syngenta, we use artificial intelligence (AI) to screen applications for high-volume roles.When you submit an application, AI technology assesses your profile against the job requirements and generates a matching score. This score reflects how closely your qualifications, skills, and experience align with the role's criteria as defined in the job description.

WL: 4B