Commercial HVAC Service Technician

About the role

S. Conley Sales delivers reliable mechanical equipment solutions across Montana and Wyoming, backed by decades of experience and strong local partnerships. With a combined 75+ years of industry know-how and a reputation for service, we've built something special-starting in Bozeman and growing from there.

As part of the Meriton network, you'll join a team where local values meet national scale. Whether you're early in your career or looking for your next step, this is a place where you can grow, contribute, and thrive-right from day one.

About the role

Location: Bozeman, MT

Pay: $38+ /hour Base Pay Based on Experience - With opportunity for overtime!:

The Service Technician is responsible for performing detailed startup and service on millions of dollars of HVAC equipment being installed into the market on a yearly basis. Equipment such as Air Handlers, Chillers, Boilers, Pumps, Refrigerant Split Systems, VRF, VFD's, Heat Pumps, Fans, Cooling Towers, Packaged Rooftop Units, DOAS, UV, Controls and more.

You will work hand in hand with our Service Manager, fellow lead technicians, the manufacturer, and our local product experts. As our face to the customer in the field, you will often be the last person on the project.

In this role, you are responsible for making sure the equipment is operating correctly and that we are handing over a quality final product to the customer, with the intent to keep and develop long-term customer relationships. This position will require travel throughout the states of Montana and Wyoming. An outfitted company service truck will be provided.

Factory training will be provided, with the expectation you will be the local certified technician for the manufacturers represented by S Conley Sales. Expanded opportunities exist for an entrepreneur-minded technician who wants to take ownership in the growth of an excellent division of our company.

Top Responsibilities

• Coordinate with Support Manager, and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, equipment IOM's, forecasting issues, gathering materials, and synchronizing on-site work.
• Business Acumen including electronically filing startup paperwork, thorough job summary documentation, utilization of electronic scheduling and job tracking software, and QuickBooks timecard and invoice generation.
• Representation of the company by serving as a direct customer contact, responsible for ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing systems at customer's location in a timely and professional manner.
• Independently manage daily business needs by identifying parts to order for repairs and determining the required urgency of the request. Utilizing existing company resources, including an on-staff parts and warehouse manager, to return equipment to service in a timely and efficient manner.
• Factory Training and Certification, as identified by management. This list includes both current and future manufacturers represented by S Conley Sales, Inc. Equipment will include, but is not limited to: Air Handlers, Chillers, Boilers, Pumps, Refrigerant Split Systems, VRF, VFD's, Heat Pumps, Fans, Cooling Towers, Packaged Rooftop Units, DOAS, UV, Controls.

Competencies

• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and have strong organizational skills, with the ability to manage multiple priorities and deadlines at any given time

Education / Experience

• 3+ years in HVAC service, with an aptitude to understand mechanical HVAC systems and controls.
• Excellent customer service skills a must: Troubleshooting, teamworking, good communication skills, and Facility relationship building.
• Valid driver's license and clean driving record.
• Drug screening and background check.
• Strong self-directed work ethic and motivation to learn the newest technologies in the industry.
• Advanced skill level performing Electrical inspections, startups, repairs and service contract maintenance
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Travel the states of Montana and Wyoming to perform detailed startups and service on equipment represented by S Conley Sales, Inc. The role is required to work frequently in the field, multiple customer sites on a daily basis depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee frequently is required to stand, walk, and sit.
• The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Pay and benefits

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.