Commercial Kitchen Equipment Service Technician

About the role

• COMMERCIAL KITCHEN SERVICE TECHNICIAN
• SMART CARE SOLUTIONS
• Full-time
• Compensation: $28 to $48 hourly

About the Role

As a Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals and other commercial customers.

What Will Your Day Look Like?

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Shared Success Starts Here

• On-the-job training with available on-demand technical support. Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use
• Market-leading benefits program including 401k and paid time off
• Take charge of your career through growth opportunities including advanced technician and management positions

Minimum Qualifications

• High School diploma or equivalent
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
• Valid state issued Real ID driver's license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) F60 and G60.
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and other high places