Commercial Lines Senior Account Manager

Hybrid * Full-Time

At Superior Insurance Partners - Woodridge, we keep it simple: do right by clients, take pride in the details, and treat the people beside you like teammates - because they are. We're looking for a Commercial Lines Sr. Account Manager who can own an established book and make the client experience feel effortless.

The Role

You'll manage an established book of commercial lines accounts and be the person clients trust to get it right. In practice, that looks like:

• Problem solver. You're the first call for your book - proactive, responsive, and a step ahead of what clients need before they ask.
• Owning the work end to end. Renewals, quoting, endorsements, certificates, and coverage questions - you carry them from first touch to done.
• Going to bat with carriers. You work underwriters hard on your clients' behalf and know the coverage well enough to catch the gaps others miss.
• Keeping it clean. Accurate, current records in the agency management system - because good service starts with good information.
• Handling the day-to-day. Changes, cancellations, follow-ups, and all the moving pieces, so nothing slips.

Who We're Looking For

• 7+ years of commercial lines account-management or customer-service experience.
• An active Property & Casualty license.
• Strong working knowledge of commercial coverages, renewal processes, endorsements, and certificates.
• Experience working in an agency management system; Applied Epic experience is a plus.
• Solid Microsoft Office skills, especially Outlook, Excel, and Word.
• A proactive mindset, strong attention to detail, and clear communication skills.
• CIC, CISR, or similar designations are welcome, but they matter less to us than how you show up and do the work.

What It's Actually Like Here

• Superior Insurance Partners - Woodridge is built on relationships - with clients, carriers, and each other.
• We value people who communicate openly, follow through, and take ownership without needing to be asked twice.
• You'll have the support of an experienced team while still having room to make the role your own.

We believe that when colleagues feel supported and respected, they do their best work. That mindset shapes how we serve our clients and how we show up for one another.

Sound Like Your Kind of Team?

We'd love to hear from you. Tell us about your commercial lines experience, the accounts you've managed, and why Superior Insurance feels like the right next step.