Commercial Relationship Manager

About the role

As a Commercial Relationship Manager, you will be responsible for developing, maintaining, and strengthening relationships with commercial clients and business partners.

You will work closely with clients to understand their needs, identify opportunities for growth, coordinate solutions, and ensure they receive a professional and consistent experience throughout their relationship with Catch Vibe Voice.

The ideal candidate is confident, organized, approachable, and capable of balancing relationship management with business development objectives.

Responsibilities

• Develop and maintain strong relationships with commercial clients and business partners.
• Serve as a primary point of contact for assigned accounts and relationships.
• Understand client needs, business objectives, and potential opportunities.
• Identify opportunities to expand and strengthen existing commercial relationships.
• Conduct professional follow-ups with clients, prospects, and partners.
• Coordinate internally to ensure client requests and expectations are properly addressed.
• Support client retention and long-term account development initiatives.
• Maintain accurate records of client communications, opportunities, and account activity.
• Assist with presentations, proposals, meetings, and relationship-building initiatives.
• Address client concerns professionally and work toward effective solutions.
• Collaborate with internal teams to improve the overall client experience.
• Stay informed about services, business initiatives, and opportunities relevant to commercial clients.

Qualifications & Requirements

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication abilities.
• Professional and confident approach when communicating with clients.
• Strong organizational and time-management skills.
• Ability to manage multiple relationships and priorities effectively.
• Comfortable conducting client meetings, follow-ups, and business conversations.
• Strong problem-solving and decision-making abilities.
• Ability to work both independently and collaboratively.
• Customer-focused mindset with strong attention to detail.
• Ability to identify opportunities and turn conversations into meaningful business relationships.
• Comfortable working in a professional, results-oriented environment.

Additional Information

• Competitive salary of $50,000 - $57,000 per year
• Full-time employment
• Professional growth opportunities
• Career advancement potential
• Opportunities to develop valuable commercial and relationship-management skills
• Collaborative and professional work environment
• Opportunity to build relationships with clients and business partners
• Exposure to multiple areas of business development and account management
• Supportive environment focused on professional development and long-term success