Commercial Relationship Manager

About the role

As a Commercial Relationship Manager, you will play a key role in developing and maintaining strong relationships with clients, partners, and prospective business accounts. You will serve as an important point of contact between Lumek Visuals and its commercial relationships, ensuring that clients receive professional communication, consistent support, and a positive experience throughout their partnership with the company. This role combines relationship management, business development, communication, and strategic thinking in a collaborative and growth-focused environment.

Responsibilities

• Build and maintain strong, long-term relationships with clients and commercial partners.
• Serve as a primary point of contact for assigned business relationships.
• Identify new commercial opportunities and support business development initiatives.
• Understand client needs and help connect them with appropriate company solutions.
• Conduct professional follow-ups with prospective and existing clients.

• Support client onboarding and relationship development.
• Coordinate internally to ensure client expectations and business needs are clearly communicated.
• Monitor client satisfaction and proactively address questions or concerns.
• Maintain organized records of client interactions, opportunities, and follow-up activities.
• Participate in meetings, presentations, and business discussions with prospective and current clients.

Contribute ideas and insights that can improve client relationships and commercial growth. Represent Lumek Visuals professionally in all business interactions.

Qualifications & Requirements

• Strong communication and interpersonal skills.
• Professional and confident approach to client interactions.
• Ability to build trust and maintain productive business relationships.
• Strong organizational and follow-up skills.
• Ability to manage multiple priorities effectively.
• Problem-solving and critical-thinking abilities.
• Comfortable communicating with clients, partners, and internal teams.
• Goal-oriented mindset with an interest in business growth.
• Ability to work independently while collaborating effectively with a team.
• Strong attention to detail and commitment to providing a high-quality client experience.

Additional Information

Competitive Salary: $50,000 - $58,000 annually. Growth Opportunities: Opportunities to expand your responsibilities and grow professionally within the company. Professional Development: Build valuable skills in commercial relationship management, client development, and business strategy. Collaborative Environment: Work alongside a team focused on communication, quality, and continuous improvement.

Career Development: Gain exposure to client strategy, business development, and commercial operations. Meaningful Impact: Play a direct role in strengthening client relationships and supporting the continued growth of Lumek Visuals.