Commercial Security Sales Manager

About the role

Build your next career move with Johnson Controls. As a leader in smart, healthy, and sustainable buildings, we work to improve how buildings perform for people, businesses, and communities. This role gives you the opportunity to lead a commercial security sales team based in Pennsauken, New Jersey, strengthen customer relationships, and contribute to growth across the territory.

Role Overview

The Commercial Security Sales Manager leads the commercial sales team in a Johnson Controls field office. You will build, coach, and retain a high-performing sales organization, drive revenue growth, and support profitable outcomes through disciplined territory execution. Success in this role requires strong leadership, a customer-focused mindset, and the ability to turn strategy into consistent field performance.

Key Responsibilities

• Lead, coach, and motivate a commercial security sales team to meet and exceed revenue expectations.
• Drive business development, customer development, territory management, data mining, professional presentations, and product sales.
• Own job and channel profitability, revenue per user (RPU) growth, and retention of both customers and sales representatives.
• Plan, coordinate, and implement commercial sales operations across the assigned territory.
• Set clear expectations for customer touch activity, quota achievement, and sales execution.
• Measure sales team activity and performance to help ensure marketing efforts translate into strong sales production.
• Implement Johnson Controls sales and marketing initiatives in alignment with territory goals.
• Partner with department and business segment leaders to align sales operations with customer needs and business priorities.
• Work with Fire and HVAC Managers to leverage cross-sale leads and secure new business opportunities.

How You Will Do It

• Own outcomes with accountability, safety, and integrity while creating a clear and respectful environment for decision-making and follow-through.
• Stay close to the work and the customer so you can remove barriers quickly and keep the team focused on what matters most.
• Use candor, coaching, and data to improve every day, strengthening sales execution through practical feedback and disciplined priorities.
• Win as one team by building trust across sales, Fire, HVAC, and other business partners to unlock more customer opportunities.
• Set measurable goals, track activity and results, and hold the team to consistent standards for execution.
• Use CRM insights, territory planning, and market intelligence to guide prioritization and decision-making.
• Balance customer development with operational discipline to support both growth and profitability.

Qualifications

• Minimum of 5 years of sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
• Experience with a CRM tool, with Salesforce preferred.
• Excellent oral and written communication skills.
• Proven ability to interact effectively with internal teams and customer organizations at both the senior executive and field levels.
• Ability to travel nights and weekends to accommodate customer needs.
• Functional and technical skills in leading a sales organization.
• Business acumen, organizational agility, and a strong drive for results.
• Customer focus, interpersonal savvy, and the ability to manage change effectively.
• Experience building effective teams, developing direct reports, and motivating others.
• Confidence in managing conflict, measuring work, and leading with vision and purpose.
• Managerial courage and the ability to make sound decisions in a fast-moving environment.

Nice to Have

• Bachelor's degree in business, marketing, or another related field.

Salary Range

HIRING SALARY RANGE: $113K-$176K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence

(AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

If you are ready to lead a high-performing commercial security sales team and help shape growth across your territory, we encourage you to apply.