Commercial Underwriting Coordinator II

About the role

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Why Choose HUB?

Throughout our network we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development.

Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time.

Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you

• Are seeking a progressive work environment at a rapidly growing organization
• Have a desire to help others protect their future
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

General Function

Provide essential support to the underwriting team by building and maintaining commercial underwriting processes through thorough research and data gathering. Ensure efficient workflow management and clear, timely communication with key stakeholders. Committed to establishing and sustaining smooth underwriting operations through meticulous record-keeping and contributing to high-quality underwriting solutions that align with client needs and business goals

Essential Duties & Responsibilities

• Conduct thorough research and data analysis to support informed commercial underwriting recommendations.
• Build and maintain the commercial underwriting processes and workflow to ensure timely progression of applications, from initial submission through final approval, adhering to deadlines and quality standards.
• Gather and review documents and data for accuracy and compliance with underwriting guidelines, highlighting any discrepancies or concerns for resolution.
• Address inquiries from clients and agents regarding the underwriting process, providing guidance or redirecting them to the appropriate team members for more detailed information.
• Generate and distribute regular reports on underwriting statuses, outstanding tasks, and relevant metrics, ensuring all parties stay informed on key timelines and requirements.
• Gain familiarity and knowledge of loan servicing operations, including collateral management, insurance requirements, and escrow responsibilities.
• Develop and maintain knowledge for Mortgage Protection Insurance for lender-placed and REO risks, tracking and reporting self-service clients through iPol and variant or modified exposure-only programs.
• Assess incoming inquiries and escalating advanced or urgent matters to the Supervisor, Management, and/or HFS IT Staff as necessary.

Minimum Knowledge, Skills and Abilities Required

• Must be a self-starter with ability to prioritize and time-manage while working in a fast-paced environment.
• Creative and imaginative problem-solving abilities with a strong desire to create win-win situations.
• Strong drive to investigate, gather information, and apply analytical skills for informed decision-making.
• Excellent written and verbal communication skills.
• Experience in mortgage servicing, property insurance or related product or service, is a plus.
• Familiarity with financial services products, methods, and coverage is a plus.

Working Conditions

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of multiple CRT screens simultaneously.

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.