Commissions and Payroll Analyst

About the role

The Commissions and Payroll Analyst is responsible for the accurate and timely processing of weekly payroll for a high-volume workforce that includes commission-based outside sales representatives, W-2 piece-rate laborers, hourly employees, and salary employees. This role plays a critical part in ensuring payroll accuracy, compliance with wage and labor laws, and seamless coordination between sales, operations, and accounting.

This individual must be highly detail-oriented and comfortable working in a fast-paced environment where payroll includes a mix of commissions, piece-rate production pay, and incentive compensation.

Essential Functions

• Commission and Incentive Compensation Processing
• Calculate and audit weekly commissions across multiple complex commission plans.
• Validate source data from the CRM and operational systems to ensure eligibility for payout and document disqualifications or hindrances to payouts based on company policy.
• Apply compensation plan rules accurately, including, but not limited to, quotas, tiers, splits, and clawbacks.
• Research and document job-specific circumstances impacting commissions.
• Prepare detailed commission statements for employees, sales leadership, and finance.
• Maintain plan documentation, calculation models, and audit trails to support internal controls and audits.
• Partner with IT Administrators regarding system build-out of commissions calculations and reporting.
• Calculate and review non-commission incentive programs including, but not limited to:
• Sales volume bonuses
• Sales overrides
• Operations installation bonuses
• Revenue-based and/or margin-based incentive programs
• Identify errors, exceptions, and process gaps, and recommend improvements or automation.
• Support onboarding of new comp plans and plan changes.
• Weekly Payroll Processing
• Process weekly payroll for field labor teams paid on a piece-rate basis.
• Ensure accurate reporting of hours worked to meet minimum wage compliance requirements.
• Review and reconcile job production reports prior to payroll submission.
• Review hourly employees' hours to ensure reasonableness and timely reporting.
• Ensure appropriate payment of stipends and allowances.
• Audit payroll reports for errors, missing information, or discrepancies.
• Coordinate with managers to resolve potential payroll issues or outliers.
• Payroll Compliance

• Ensure payroll practices comply with federal, state, and local wage laws.
• Monitor compliance for piece-rate compensation requirements.
• Maintain proper documentation for audits and regulatory reviews.

Reporting & Reconciliation

• Prepare payroll reports for leadership and finance.
• Reconcile payroll totals, commissions, and deductions.
• Assist with month-end and year-end payroll reporting.

Benefits & Payroll Deduction Auditing

• Reconcile benefits deductions each payroll cycle, ensuring employee contributions match benefit enrollment records, including medical, dental, vision, HSA/FSA, and 401(k) to ensure accuracy.
• Review new hire enrollments, life event changes, and terminations to confirm proper deduction setup.
• Coordinate with HR and benefits providers to resolve discrepancies.
• Assist with monthly benefits invoice reconciliation to ensure carrier billing aligns with payroll deductions.
• Support compliance with benefits-related payroll reporting requirements.

Employee Support

• Serve as the primary point of contact for employee commission and payroll inquiries.
• Investigate and resolve commission questions and payroll discrepancies promptly with clear documentation.
• Provide employees with clear explanations of commission calculations, payroll calculations, compensation structures, deductions, and pay statements.
• Support onboarding documentation related to payroll and tax forms (W-4, direct deposit, etc.)

Qualifications

• To effectively perform the duties for this position, individuals must be able to demonstrate competencies that are essential to the position, which include:
• 3+ years of payroll processing experience
• Experience processing weekly payroll
• Experience with commission-based compensation
• Strong understanding of payroll compliance and wage laws
• High attention to detail and strong organizational skills
• Experience with payroll software (Rippling, ADP, etc.)
• Advanced Excel or spreadsheet skills
• Background in construction, home services, or field labor environments is a plus
• Multi-state payroll experience is a plus
• Knowledge of commission reconciliation processes
• Ability to work a hybrid schedule from our Dallas corporate office
• Physical Requirements/Work Environment:
• Prolonged periods sitting at a desk and working on a computer.
• Occasional lifting of office supplies or job folders (up to 20 lbs).