Community and Events Manager

Why Duet, Why Now

Independent primary care is disappearing, swallowed by hospital systems and private equity roll-ups, often pulling out of the communities that need it most. But 31 states now support autonomous NP practice, and the results back up what we've long believed. We built the first value-based care contracts for NPs with major payors, taking on real financial risk for outcomes. In our anchor market in New Hampshire, our network outperformed the state on total cost of care by 19%, proof that a solo NP in an underserved area can outperform a system ten times their size and get rewarded for it.

The Role

Duet is the leading network of independent NP practice owners in the US. Our virtual and in person communities are one of the ways we find NP entrepreneurs, teach them to launch, and support them as they grow.

We're hiring a Community and Events Manager to own all of Duet's community programming, including the management of our virtual communities, virtual and in-person events, and courses we may launch to support practice owners.

This is a 0-1, high ownership role - you'll be building the community operating playbook, working closely with GTM, Ops, and Product to define strategic priorities and resources needed to support our network.

Community Strategy & Management

• Own the build and operation of all of Duet's virtual communities, including the Founders Community and the Scaler community, where practices connect with each other
• Develop programming and engagement mode for each community, and keep them connected to Duet's customer journey and content
• Drive engagement and attendance as a leading indicator of retention and referral
• Build strong, trusting relationships with NP practice owners

Event Planning

• Plan and run virtual and in-person events to reach and engage prospective launchers and current community members, including partnerships with NP associations, vendors, influencers and conferences
• Run webinars, virtual events and courses as well as in-person dinners, happy hours and trips that bring NPs together, owning budget, logistics, vendors and follow-up

Education, Content and Resources

• Coordinate course and content production, partnering with internal stakeholders and contractors to develop relevant courses, articles, and other resources
• Keep this content current as payer and regulatory realities shift market to market

Internal Operations

• Build customer experience workflows for practices in our communities, identifying when and where they should engage with Duet
• Create campaigns that find practice owners at the right time and keep them engaged
• Work with Growth, Product and Engineering to automate processes and develop strong handoffs as community members become customers

What We're Looking for

• 3-5 years of experience in a role that combined high ownership, community/event management, and cross-functional execution - healthcare, health-tech, franchise operations, or provider network growth backgrounds are all relevant
• Experience planning and running both virtual and in-person events, from webinars to dinners and trips
• Relationship building - you’re excited to support clinicians on their entrepreneurial journeys
• A track record of owning a metric you didn't fully control and moving it anyway
• Comfort building from a blank page and experimenting until you find what works
• Strong written and verbal communication - you'll be creating content NPs actually read and speaking at events where you represent Duet

Compensation

• $90K-$110K OTE based on experience, including a variable bonus tied to pipeline generated through our communities plus equity