Community Health Worker

About the role

• Location: Avera Health Broadband Lane
• Worker Type: Regular
• Work Shift: Day Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$19.75 - $30.00

Position Highlights: You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for serving as a liaison between health/social services and the community; understanding, developing and maintaining relationships with the community they serve to improve the quality and cultural competence of service delivery.

What you will do

• Health system navigation and resource coordination, such as helping a patient find a provider, make an appointment for a service, arranging transportation to a medical appointment, attending an appointment with the patient for a medical service or helping a patient find other relevant community resources such as a support group.
• Health promotion and coaching providing information or education to patients that makes positive contributions to their health status, such as cessation of tobacco use, reduction in the misuse of alcohol or drugs, improvement in nutrition and physical fitness, family well-being, control of stress and pregnancy and infant care including prevention of fetal alcohol syndrome.
• Health education to teach or promote (content of the education must be consistent with established or recognized healthcare standards) methods and measures that have been proven effective in avoiding illness and/or lessening its effects.
• Provide culturally appropriate health information and education to patients, such as assist with providing language translation services for patients who do not speak English.
• Provide culturally relevant health education regarding social determinants of health that may impact the patient (such as cultural foods, traditions, etc.), and ensure family members also understand health information and education provided to the patient.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Required Education, License/Certification, or Work Experience

• High School or GED Equivalent
• Community Health Worker - Certification Board Certification must be completed within the applicable state guidelines.
• Drivers License - Licensing Board

Preferred Education, License/Certification, or Work Experience

• Experience with navigating local medical and social support systems.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees.
• We support you with opportunities to help live balanced, healthy lives.
• Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship