Community Manager - US

About the Opportunity

We’re looking for a Community Manager to scale the SpotDraft Community globally. Hundreds of legal and legal ops teams already run their contracting on SpotDraft. Your job is to turn them into a network that drives activation, retention, expansion, and pipeline. You’ll work closely with the CMO and their leadership teamIf you’ve scaled a community to something people actually want to belong to, and you can show what it did for revenue, this is it.

Requirements

• 4+ years in Community, Growth, events or Customer Marketing roles within B2B SaaS, with a proven record of scaling a community.
• Experience building communities for professional audiences, ideally in-house legal, legal ops, procurement, or other complex business functions.
• Commercial measurement. You’ve set community KPIs and tied them to activation, retention, expansion, and pipeline, not just member counts and engagement.
• Event instincts. You know how to design roundtables, dinners, and flagship moments that senior in-house lawyers show up to and remember.
• Bias for action. You have strong project management skills, you ship fast, iterate on feedback, and pair creative instincts with precise execution.
• Cross-functional operator. You’re comfortable working with Product, Sales, CS, and Brand across regions in a fast-moving environment.
• AI literacy. You use modern tools (Claude, ChatGPT, etc.) to run programs at scale and move faster.

What you’ll own

• Community Strategy: Define SpotDraft’s community strategy, starting in North America, with a blueprint that scales globally. Every online and offline initiative should tie back to growth and retention in priority segments.
• Influencers, Champions & Power Users: Identify and empower standout legal influencers and customers through champion programs and engagement strategies Turn them into references, speakers, and a direct product feedback loop.
• Programs & Events: Launch and run virtual programs, including GC and legal ops roundtables, city meetups, and presence around industry moments like CLOC. Partner and become a part of the incredible events team and muscle of SpotDraft and Beacon.
• Operating Model: Build the tools, platforms, and processes needed to run community programs at scale across regions.
• Measurement: Build frameworks that connect community activity to activation, retention, expansion, and revenue, and report on them to leadership.

Our Core Values

• Our business is to delight Customers
• Be Transparent. Be Direct
• Be Audacious
• Outcomes over everything else
• Elevate each other
• Be Passionate. Take Ownership.
• Be 1% better every day

All candidates’ personal data shared during the recruitment process will be handled with utmost confidentiality and used solely for hiring purposes, in line with applicable data protection regulations.