Compliance Auditor

Agency Description

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Division Description

The Division of Economic and Financial Opportunity (DEFO) is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses, with special emphasis on historically underserved groups, and ensuring their meaningful participation in the government procurement process.

The goals of the division are to increase and retain the number of certified minority and women-owned business enterprises (M/WBE); increase the number of M/WBEs winning government contacts and increase overall M/WBE participation in private and public sector contracting.

About the role

Under the supervision of the Field Audit Supervisor, the Compliance Auditor will conduct activities to ensure the division meets its obligation to audit the mandated percentage of certification applicants annually, and conducts additional audits, as needed. Tasks will include, but not be limited to the following:

• Review and analyze documents received as part of the MWBE, LBE and EBE certification application process (including, but not limited to, financial records, payroll and employee records, tax documents and contract files) to ensure validity, accuracy, and completeness;
• Conduct site visits/desk audits by interviewing certification applicants and reviewing business records to probe complexities relevant to eligibility determinations and evaluate factors or conditions relevant to business operations (e.g., workspaces, equipment, inventory, vehicles, and staffing);
• Make eligibility recommendations based on thorough analysis of business documentation submitted by applicants;
• Contact clients and SBS vendors via telephone and written correspondence to assist with the completion of the certification application process;
• Draft Certification denials and revocation letters for the Field Audit Supervisor's review;
• Maintain confidential data securely and appropriately as well as routinely update client management system;
• Support inquiries via M/WBE certification helpline and the M/WBE Certification email accounts process all lead requests in the Certification System;
• Handle archiving/records keeping tasks; establish and maintain comprehensive, secure, and retrievable files; process partner agency addendums;
• Provide excellent customer service and interactions with clients;
• Assist with special projects such as supporting and maintaining our existing certification partners, as needed.

How to Apply

Current SBS Employees: Please email your resume and cover letter including the following subject line: Compliance Auditor and send to

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you do not have access to email, mail your cover letter & resume to:

• NYC Department of Small Business Services
• Human Resources Unit
• 1 Liberty Plaza, 11th Floor
• New York, New York 10006

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. However, the nature of the role requires a strong in-person presence, and responsibilities include travel around the 5 boroughs of NYC and on-site engagements as needed.

Qualification Requirements

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.