Computer Operator II

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Pay Details

Pay starting at $21.26/HR not including shift differential.

Shift Details: Sunday-Thursday 7:30pm-4:00am

Under moderate supervision of the Computer Operations Manager is responsible for monitoring all computer systems, system jobs and connected devices in the data processing area to contribute to the success of daily warehouse operations.

Responsibilities

• Responsible for monitoring and waving special request orders, running order reports, and printing, sorting, and distributing customer document packets.
• Consistently demonstrated flexibility and team commitment by willingly adjusting schedules and stepping in to cover additional shifts when needed, ensuring uninterrupted operations and supporting team continuity.
• Responsible for troubleshooting and managing production printer problems and maintaining the performance of the production printers.
• Monitors incoming email and takes the necessary action to execute, research, and find answers, and reply to the requests.
• Sorts, alphabetizes, creates cover sheets, and scans receiving POs and PODs.
• Escalates system related problems that impact operations to the leaders and managers as needed.
• Troubleshoots RF unit problems and repairs and warehouse and front office printer and PC related problems.
• Restocks paper and stickers daily. Must be able to lift 50 lbs.
• Will routinely be asked to assist with projects when needed.
• Performs regular preventative maintenance on printers such cleaning and vacuuming printers.
• Monitors utilization of paper, stickers, labels, toner, and notifies the responsible party when supplies need to be ordered.
• Maintains an organized work area to prevent work-related injuries and keeps the room clear of obstructions.

Education

• High School diploma or GED
• Some training or classes in business administration and computer science a plus. Additional related experience a plus.

Work Experience

• Less than 2 years of experience in IT operations, systems administration, helpdesk, or a related technical support field required.

Skills and Knowledge

• Requires one (1) to two (2) years directly related and progressively responsible experience.
• Ability to communicate effectively both orally and in writing.
• Good interpersonal skills.
• Ability to consistently meet deadlines.
• Strong organizational skills and attention to detail.
• Basic knowledge of computer hardware and software required.
• Knowledge of AS400(PKMS) and SAP is a plus.
• Ranges from beginning to moderate expertise in the primary domain of systems administration (e.g., Windows/Linux server basics, virtualization concepts).
• May demonstrate early/starting expertise in an adjacent/new technical domain (e.g., cloud platforms) depending on role and experience.
• Requires close supervision for ambiguous work or atypical system configurations.
• Relevant entry-level certifications (e.g., CompTIA Server+, Microsoft Azure Fundamentals, AWS Cloud Practitioner) preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
• Full time