Concession Stand Worker (SoFi Stadium)

The Role

The Concession Stand Worker is responsible for providing excellent customer service by selling products and efficiently processing electronic payments using a point-of sale (POS) system in a non-cash venue.

Please note: SoFi Stadium Food and Beverage employees are covered by a collective bargaining agreement with Unite Here Local 11, and the condition of employment is union membership.

Responsibilities

The Concession Stand Worker is responsible for providing excellent customer service by selling products and efficiently processing electronic payments using a point-of sale (POS) system in a non-cash venue. All Concession Stand Workers report directly to the Concessions Manager of their assigned level.

• Prepares simple menu items.
• Sells items, collects payment via POS (Non- cash environment)
• Interact with customers in order to assure customer satisfaction.
• Carefully enters all sales into the POS system to ensure that all purchases are accurately recorded.
• Clean up; store product; remove trash and garbage to dumpster.
• Serves patrons’ food and beverage order quickly in proper portions with a courteous demeanor.
• Verifies I.D. on all customers ordering alcohol.
• Suggestively sell and up sell items.
• Maintains a clean, neat and safe work area.
• Interact with co-workers in order to assure compliance with company service standards, company inventory procedures.
• Ability to perform arithmetic operation involving all United States monetary units (add, subtract, multiply and divide).

Qualifications

• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
• Ability to work all Stadium events, including: extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must have state and local health requirements for food handlers/ ServSafe Certifications and RBS (Responsible Beverage Service) Certified.

• Compensation: $22.00 p/h
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.