Concessions Associate

Summary

This is a hands-on position, providing the highest degree of professional concession service to guests with the goal of achieving customer satisfaction and retention.

Essential Duties and Responsibilities

• Preparation, cooking and service of all menu items. Some cooking and operation of cooking equipment required.
• Perform all opening and closing duties as requested.
• Maintain equipment through proper cleaning and scheduled maintenance.
• Operate POS touch screen cash register and maintain cash handling procedures.
• Fulfilling service requirements of each scheduled event.
• Maintains inventory control procedures.
• Ability to follow all company Department of Health rules and food handling policies.
• Attention to detail and consistency in every area.
• Position is very hands on with excessive interaction with staff and customers.
• Ability to work a flexible, non-standard work schedule including nights, weekends and holidays.
• All other duties as required.

Qualifications

Education and/or Experience

• High school diploma or equivalent

Skills and Abilities

• Kitchen, cooking, or related culinary experience helpful
• Strong customer orientation with ability to be a team player.
• Excellent oral and written communication skills.
• Consistent attention to detail.
• Experience with Micros or similar touch screen cash register systems.
• Excellent customer service skills.
• Ability to undertake and complete multiple tasks.
• Must possess or have the ability to obtain Basic Food Handling and Safety Certification.

Physical Demands

• Must be able to stand/sit/walk for extended periods of time.
• Physically able to move/lift 50 lbs.