ASM Global
Media, Gaming & EntertainmentDirect Workday career site

Concessions Coordinator

Location
New Orleans, LA · On-site
Job type
Full-time
Level
Mid-level
Listed
20 days ago

Skills & highlights for this role

  • staff scheduling
  • labor reporting
  • payroll time records

Also useful

  • collective bargaining agreement administration

About the role

  • STADIUM CONCESSIONS ADMINISTRATOR
  • Department
  • Food & Beverage Operations / Concessions
  • Reports To
  • AGM of Concessions

Position Summary

The Concessions Staffing Coordinator & Administrator is responsible for coordinating all staffing and administrative functions for stadium concessions operations. This position ensures that concession locations are adequately staffed for all events through effective scheduling, recruitment support, onboarding coordination, attendance tracking, and workforce communication.

Staffing Coordination

  • Develop and manage staffing schedules for all concession locations.
  • Create and maintain employee schedules in accordance with the Collective Bargaining Agreement (CBA), seniority, availability, and operational needs.
  • Prepare staffing rosters, deployment sheets, sign-in sheets, labor reports, and other event documentation.
  • Record and track call-offs, late arrivals, no-call/no-shows, and staffing changes.
  • Verify employee attendance by conducting location (bed) checks and reconciling staffing assignments.
  • Print and distribute staffing reports, attendance reports, labor reports, and other operational documentation.
  • Assign employees to work locations and update staffing assignments as operational needs change.
  • Coordinate staffing levels based on event attendance projections and operational needs.
  • Maintain staffing rosters and employee availability records.
  • Coordinate last-minute staffing adjustments and fill open shifts as needed.

Recruitment & Onboarding Support

  • Assist with recruiting concession team members and seasonal employees.
  • Schedule interviews and hiring events.
  • Coordinate onboarding activities for new hires.
  • Monitor completion of required training and certifications.

Workforce Administration

  • Maintain employee records and staffing databases.
  • Track attendance, tardiness, and labor metrics.
  • Enter, reconcile, and maintain employee tip records for all applicable departments.
  • Monitor scheduled versus actual labor and communicated variances to department leadership.
  • Process payroll time edits and ensures employee time records are accurate.
  • Assist with payroll verification and reporting.
  • Generate staffing reports for management review.

Event Operations Support

  • Serve as the staffing contact during events.
  • Coordinate employee check-in and check-out procedures.
  • Assist managers in resolving staffing challenges.
Read the original posting

From ASM Global's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Concessions Coordinator job at ASM Global located?

This Concessions Coordinator position at ASM Global is located in New Orleans, LA (On-site). Always check ASM Global's application page for specific state eligibility or relocation policies.

What qualifications are required for Concessions Coordinator at ASM Global?

For the Concessions Coordinator role, ASM Global highlights experience with staff scheduling, labor reporting, payroll time records. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Concessions Coordinator position at ASM Global?

This listing links directly to ASM Global's Workday application page. You can apply directly on ASM Global's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.