Concierge
- Location
- Four Seasons Baltimore
- Listed
- 3 days ago
The role of the Concierge
Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
What to Expect from your Employee Experience
- Hourly Rate: $23.11
- Medical, vision and dental insurance
- Complimentary life insurance
- Short-term disability insurance
- Paid time off and holiday
- 401k Retirement Plan
- Exciting training and development opportunities
- Complimentary employee meals
- Complimentary room nights at Four Seasons hotels around the world
- Discounted employee parking
- And Much More!
Miscellaneous
Work authorization in the United States required.
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.
Equal opportunity and legal notices
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
From Fourseasons's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Concierge role at Fourseasons, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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All Fourseasons jobsCommon questions
Where is the Concierge job at Fourseasons located?
This Concierge position at Fourseasons is located in Four Seasons Baltimore. Always check Fourseasons's application page for specific state eligibility or relocation policies.
How do I apply for the Concierge position at Fourseasons?
This listing links directly to Fourseasons's Workday application page. You can apply directly on Fourseasons's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.