Concierge - Full-Time/Part-Time Shifts
- Pay
- $17 – $19 per hour
- Location
- Cleveland, OH · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 20 days ago
Skills & highlights for this role
- Customer service
- Effective communication
- Common sense problem solving
- Minor conflict resolution
- Teamwork
- Schedule flexibility
Also useful
- Sales and marketing
- Negotiation
- Internet research
- Incident report writing
Essential Job Functions and Responsibilities
- Greet residents and guests in a courteous and friendly manner as they enter the building
- Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
- Provides brochures, floor plans and other collateral to clients
- Completes guest cards, provides mini tours, and acts on leasing behalf during off hours
- Retrieves packages for residents
- Provides refreshments to residents and guests
- Maintains Concierge Binder
Additional information
- Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout
- Uses Internet as an aid in providing micro and macro information to residents and guests
- Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
- Prepares incident reports and correlating documentation
- Adheres to established policies related to fair housing
- Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
- Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Requirements
- Ability to apply good common sense when assisting residents and their guests
- Must have the availability to work a flexible schedule any day of the week
- Ability to resolve minor problems while maintaining a friendly and professional manner
- Ability to communicate effectively
- Must be team oriented
- #INDVGSALES
Pay
- $17.34/hr - $18.74/hr plus a Quarterly Bonus
- Monday - Friday = 2PM - 10AM Shifts
- Or
- Saturday and Sunday = 6AM - 10PM and 10PM - 8AM Shifts
About the Company
Village Green is searching for enthusiastic individuals to join our Concierge team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!
Equal opportunity and legal notices
Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.
As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.
We also participate in E-Verify to confirm employment eligibility in accordance with federal law.
From Village Green's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Concierge - Full-Time/Part-Time Shifts role at Village Green, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Concierge - Full-Time/Part-Time Shifts role at Village Green?
The Concierge - Full-Time/Part-Time Shifts posting at Village Green states compensation of $17 – $19 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Village Green's official career site.
Where is the Concierge - Full-Time/Part-Time Shifts job at Village Green located?
This Concierge - Full-Time/Part-Time Shifts position at Village Green is located in Cleveland, OH (On-site). Always check Village Green's application page for specific state eligibility or relocation policies.
What qualifications are required for Concierge - Full-Time/Part-Time Shifts at Village Green?
For the Concierge - Full-Time/Part-Time Shifts role, Village Green highlights experience with Customer service, Effective communication, Common sense problem solving, Minor conflict resolution, Teamwork, Schedule flexibility. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Concierge - Full-Time/Part-Time Shifts position at Village Green?
This listing links directly to Village Green's SmartRecruiters application page. You can apply directly on Village Green's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.