Ask IT consulting
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Configuration Analyst / IT Support

Location
Golden, CO · On-site
Job type
Contract
Level
Mid-level
Education
Bachelor's degree
Listed
30 days ago

Skills & highlights for this role

  • Cisco Unified Communications Manager
  • Cisco Unity Connection
  • ServiceNow
  • VoIP phone troubleshooting

About the role

  • Title: Configuration Analyst / IT Support
  • Location: Golden, CO 80401
  • Duration: 3+ months
  • Client: Jefferson County
  • Job ID: 52359

Lives local and in-person interview required.

Complete Description

  • Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine a process for change reporting.
  • Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies.
  • Typically requires at least a bachelor's degree in area of specialty and at least 1 years or equivalent experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Skills Required
  • Ticket System (open, close, update) (Service Now is used by Jeffco)
  • Voice Mail provisioning with Cisco Unity Connection

Phone provisioning (Moves, Adds, Changes) with Cisco Unified Communications Manager

Basic Cisco VoIP Phone Troubleshooting with Cisco Unified Communications Manager

Qualifications

Essential Skills

  • Customer Support (listening skills)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal opportunity and legal notices

Ask IT Consulting is an equal opportunity employer. All qualified applicants, who are eligible for employment, are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

Read the original posting

From Ask IT consulting's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Configuration Analyst / IT Support job at Ask IT consulting located?

This Configuration Analyst / IT Support position at Ask IT consulting is located in Golden, CO (On-site). Always check Ask IT consulting's application page for specific state eligibility or relocation policies.

What qualifications are required for Configuration Analyst / IT Support at Ask IT consulting?

For the Configuration Analyst / IT Support role, Ask IT consulting highlights a bachelor's degree; experience with Cisco Unified Communications Manager, Cisco Unity Connection, ServiceNow, VoIP phone troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Configuration Analyst / IT Support position at Ask IT consulting?

This listing links directly to Ask IT consulting's SmartRecruiters application page. You can apply directly on Ask IT consulting's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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