Consultant

About the role

Candidates must be able to work in a hybrid capacity from one of our office locations in Troy, MI, Tempe, AZ, or Jacksonville, FL

This is a client-facing consulting role focused on supporting organizations with both talent acquisition & extended workforce strategy, program optimization, service design, and technology enablement advisory. Working under the direction of senior consultants, you will contribute to advisory engagements emphasizing problem definition, solution design, and stakeholder decision support rather than hands-on technical configuration.

You will support senior HR, Talent, and Procurement leaders in assessing current-state processes, identifying improvement opportunities, and designing scalable future-state models that balance people, process, and technology. This role requires developing consulting discipline, structured analytical thinking, and growing confidence in engaging with client stakeholders.

Key Responsibilities

Client Advisory & Consulting Delivery

• Support client-facing advisory engagements from initiation through delivery and closure under senior consultant direction.
• Apply structured consulting problem-solving to diagnose business challenges and contribute to practical, value-driven solutions.
• Support discovery, assessment, and solution design activities across talent acquisition and Extended Workforce processes.
• Assist in preparing executive-ready insights, recommendations, and decision materials for senior HR and business leaders.
• HR/Talent Acquisition & Extended Workforce Strategy and Service Design
• Support assessment of end-to-end HR, talent acquisition, and Extended Workforce processes, operating models, and service delivery effectiveness.
• Contribute to future-state model design aligned to business strategy, scale, and experience goals.
• Support analysis of workforce segmentation, enablement, and service optimization opportunities.
• Assist in building actionable roadmaps spanning people, process, capability, and technology improvements including governance structures, RASCI models, and funding approaches.

Research, Analysis & Design Thinking

• Conduct qualitative and quantitative research including interviews, workshops, surveys, and document reviews.
• Develop current-state and future-state artifacts such as process maps, journey maps, service blueprints, operating model diagrams, and architecture views.
• Apply design thinking techniques to understand user needs and define experience-led solutions.
• Translate research findings into clear, business-relevant insights.

In partnership with the QWA project team and Technology Consultant

• Advise on the role of technology across the talent acquisition lifecycle and Extended Workforce ecosystem, including HRIS, ATS, VMS, CRM, analytics, AI, automation, and experience platforms.
• Support recommendations for optimization of existing systems or introduction of new tools as part of broader strategy.
• Act as a bridge between business needs and technical considerations, partnering with specialists where required.

Practice Development & Growth

• Contribute to the development of QWA intellectual property including methodologies, playbooks, and toolkits
• Stay current on market trends, talent technology innovations, and leading practices
• Identify opportunities to support clients through additional advisory services and program expansion

Qualifications

• 3-5 years of experience in one or more of the following - management consulting, HR advisory, talent acquisition, Extended Workforce, MSP / RPO, services procurement, or related domains
• Demonstrated experience supporting client-facing discovery, workshops, and solution design engagements
• Understanding of talent acquisition operations, Extended Workforce programs, and enabling technologies including VMS platforms

Experience working in multi-stakeholder environments with cross-functional teams:

• Willingness to travel up to 25%
• Core Skills & Capabilities
• Strong advisory and consulting skills with executive-level presence

• Ability to translate complex workforce challenges into structured, practical solutions
• Experience producing high-quality, executive-ready deliverables
• Solid understanding of emerging talent technologies and market trends
• Proven ability to work independently while collaborating within multi-disciplinary teams

Our Commitment

We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you – not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.

Our Approach | Design Thinking

Our experienced consultants utilize journey mapping and “how might we?” frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.