Consulting Services Office Manager

About the role

ProSidian Consulting has an opportunity for a [CS-PRO2013: Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE.

ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.

We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.

The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price.

We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees.

Qualifications & Requirements

The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.

The following education and experience is required to accomplish project tasks:

The Role of Office Manager

The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks.

Back Office Support

• Perform Contract Administration: including printing, signing, scanning & tracking;
• Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer;
• Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations

Human Resources

• Manage new employee process;
• Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.);
• Research and answer any employee payroll and benefits questions;
• Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting

Office Administration

• Answer phones as needed;
• Maintain stock, order office & crew supplies as needed;
• Maintain filing system as needed;
• Maintain company files & documents;
• Maintain office equipment, including purchases, maintenance, & IT support coordination;
• Process miscellaneous operations tasks as needed

Desired Skills & Experience

• 3+ years of Office Management experience. Experience in the professional services industry a plus;
• Knowledge of basic accounting principles, including AR, AP, & General Ledger.
• Software experience with QuickBooks and Excel;
• Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks;
• Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint;
• Excellent communication skills and phone customer service experience with high level professionals;
• Ability to multi-task and work independently in a fast-paced environment