Consumer Support Professionals: Questionnaire on Administrative Workarounds
- Pay
- $11 per hour
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 19 days ago
Skills & highlights for this role
- Recent professional or volunteer experience assisting consumers with administrative tasks
- Ability to distinguish observed facts from estimates
- Ability to write detailed responses independently
- Commitment to omitting identifying details for consumer privacy
Also useful
- Experience with social work, administrative assistance, or volunteer casework
- Familiarity with software tools used in consumer support
What We're Researching
We're running a paid study on the everyday administrative hurdles that consumers encounter. We want to understand the common problems people face, how they attempt to resolve them, and the hidden costs involved in these workarounds. Your insights will help identify areas where new software or services could alleviate these burdens.
How IT Works
You will complete an independent, eight-question written survey. The questionnaire asks you to describe a recent, anonymous example of a consumer problem you observed. You will provide estimates on the frequency of the issue, associated costs, and potential limits for new software solutions. The entire task is conducted asynchronously through our secure online platform.
Who This Is for
We are looking for adults with recent, direct experience helping consumers navigate administrative tasks. We welcome customer support professionals, social workers, administrative assistants, and dedicated volunteers. Candidates should be comfortable distinguishing observed facts from estimates and providing constructive feedback on potential software solutions.
What You'll Do
- Complete an eight-question written survey about consumer administrative problems.
- Describe a recent, anonymous example of a recurring issue you have observed.
- Estimate the time, financial cost, and frequency of current workarounds.
- Identify professional, legal, or privacy limits that a new software tool would need to respect.
Who Should Apply
- Recent professional or volunteer experience assisting consumers with administrative tasks.
- Ability to clearly distinguish between observed facts and estimates.
- Comfortable providing detailed written responses independently.
- Commitment to maintaining consumer privacy by omitting identifying details.
- COMPENSATION $11 one-time
- READY TO PARTICIPATE?
- Start your paid interview now
About Terac
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
From Terac's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Consumer Support Professionals: Questionnaire on Administrative Workarounds role at Terac, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Consumer Support Professionals: Questionnaire on Administrative Workarounds role at Terac?
The Consumer Support Professionals: Questionnaire on Administrative Workarounds posting at Terac states compensation of $11 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Terac's official career site.
Where is the Consumer Support Professionals: Questionnaire on Administrative Workarounds job at Terac located?
Yes, this Consumer Support Professionals: Questionnaire on Administrative Workarounds opening at Terac is listed as Remote (US). Always check Terac's application page for specific state eligibility or relocation policies.
What qualifications are required for Consumer Support Professionals: Questionnaire on Administrative Workarounds at Terac?
For the Consumer Support Professionals: Questionnaire on Administrative Workarounds role, Terac highlights experience with Recent professional or volunteer experience assisting consumers with administrative tasks, Ability to distinguish observed facts from estimates, Ability to write detailed responses independently, Commitment to omitting identifying details for consumer privacy. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Consumer Support Professionals: Questionnaire on Administrative Workarounds position at Terac?
This listing links directly to Terac's Ashby application page. You can apply directly on Terac's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.