Contact Center | CTI Concepts
- Location
- Newport Beach, CA · On-site
- Job type
- Contract
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- Cisco CVP
- Cisco UCCE
- Cisco CUIC
- Java
- CVP Call Studio
Also useful
- IVR application development
Job Details
Contribute in requirements elicitation, creation of application architecture document and creation of design artifacts; deliver high quality codes, support activities related to implementation and transition; interface with internal team and key stakeholders; analyze and resolve issues to ensure high quality deliverables at each stage of SDLC WITHIN the guidelines, policies and norms of Infosys.
Must Have Skills (Top 3 technical skills only) *
- Good konwledge and hands on experience on Cisco Contact Center applications like CVP, UCCE, CUIC
- Good programming knowledge on Java
- Good experience in development and production support in CVP Call Studio
Nice to have skills (Top 2 only)
- Good communication
- Need to be a fast learner
Detailed Job Description
Cisco CVP development and support. Cisco UCCE development and Support, Creating reports in Cisco CUIC.
Qualifications
BE
Additional Information
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
- Involve in development production support in IVR applications using CVP Call studio and Java
- Work with IT managers and vendor partners of client
- Provided improvement ideas on the application being supported
About the Company
We are directly work with Infosys.
Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 198,000 employees. From a capital of US$ 250, we have grown to become a US$ 10.4 billion (LTM Q1 FY 18 revenues) company with a market capitalization of approximately US$ 34.50 billion.
In our journey of over 35 years, we have catalyzed some of the major changes that have led to India's emergence as the global destination for software services talent. We pioneered the Global Delivery Model and became the first IT Company from India to be listed on NASDAQ. Our employee stock options program created some of India's first salaried millionaires.
Read more about the defining moments in the history of Infosys.
From TestingXperts's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Contact Center | CTI Concepts role at TestingXperts, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Software Developer jobs- Software DeveloperAccenture Federal Services · Washington, DC · $97.5k – $115k/yr
- Software Developer 803Freedom Technology Solutions Group · Annapolis Junction, MD · $150k – $200k/yr
- Software DeveloperPurvis Systems · Newport, RI
- NASA Human Spaceflight Artificial Intelligence (AI) Software Engineer and Data ScientistCACI · Houston, TX
- Senior Manager Software EngineeringNasdaq · Atlanta, GA
- Software Engineering Supervisor - Test SystemsMoog · Torrance, CA
Common questions
Where is the Contact Center | CTI Concepts job at TestingXperts located?
This Contact Center | CTI Concepts position at TestingXperts is located in Newport Beach, CA (On-site). Always check TestingXperts's application page for specific state eligibility or relocation policies.
What qualifications are required for Contact Center | CTI Concepts at TestingXperts?
For the Contact Center | CTI Concepts role, TestingXperts highlights experience with Cisco CVP, Cisco UCCE, Cisco CUIC, Java, CVP Call Studio. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Contact Center | CTI Concepts position at TestingXperts?
This listing links directly to TestingXperts's SmartRecruiters application page. You can apply directly on TestingXperts's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.