Content Creator - Training Team

About the role

Number of Positions In Requisition

1

Job Details

Responsible for the development and delivery of training programs for Electronic Medical Record (EMR) systems. Educates healthcare staff, including clinicians and administrative personnel, on the effective use of EMR software to ensure accurate documentation, data entry, and compliance with regulatory standards. Creates training materials, conducts hands-on training sessions, provides ongoing support, and assesses training effectiveness. Enhances user proficiency, improves patient care through effective EMR utilization, and facilitates the successful adoption of technology within the organization.

Job Duties

• Design and deliver onboarding education for new hires: ensuring consistency, quality, and alignment with organizational standards.
• Evaluate lessons learned across programs and implement process improvements to enhance educational effectiveness.
• Create and update EMR education resources, such as tip sheets, videos, and presentations, ensuring accuracy under guidance from senior staff.
• Support the maintenance of the EMR training environment, including preparing updates, performing basic troubleshooting, and reporting issues to the manager.
• Lead workflow analysis and review feasibility of educational components for large-scale projects; provide recommendations to optimize training phases.
• Provide administrative and logistical support for Curriculum Review Board (CRB) meetings, such as scheduling, preparing materials, and documenting decisions.

Minimum Qualifications

• High School Diploma/GED
• 7 years related work experience
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• Bachelor's Degree Computer Science or related field or
• Master's Degree Computer Science or related field
• 10 years instructional designer, credentialed trainer, educator, or related work experience

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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