Content Producer

About the role

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life.

We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.

Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

We turn Plaid's product expertise, proprietary data, customer impact, and perspective on intelligent finance into stories that build understanding, trust, and demand. We sit within Brand Marketing, owning resource content, customer storytelling, and owned editorial franchises, and we're increasingly bringing that storytelling to life through video and audio.

You'll join as our first dedicated video and audio producer, reporting to our incoming Content Lead. You'll jump in immediately to produce Intelligent Finance, our flagship podcast and video series hosted by CEO and co-founder Zach Perret, already in production, so you'll pick up the reins without a long ramp-up period. You'll own production end-to-end, partner closely with our Content Design team to shape stories, and work directly with senior leaders to translate our product, data, and industry perspective into content people actually want to watch and listen to.

Responsibilities

• Immediately step in to produce Intelligent Finance, our already-underway podcast and video series, with no ramp-up period.
• Own end-to-end production of Plaid's flagship video and audio content, from concept through final delivery.
• Partner closely with Content Design to translate product and narrative concepts into video-native stories.
• Translate complex products, data, and industry perspectives into compelling stories.
• Build a repeatable, high-quality production process and a bench of trusted external partners.
• Partner with Social, Brand Marketing, Creative, Communications, and Product Marketing on distribution and amplification.
• Coordinate with Comms on narrative for executive-facing content.
• Help define Plaid's visual and editorial approach to video as we expand beyond our first flagship series.

Qualifications

• 8+ years experience in content marketing
• Significant experience producing high-quality video content, with demonstrated ownership from concept through final delivery.
• A portfolio showing strong storytelling instincts and creative judgment across long- and short-form formats.
• Ability to turn complex, technical subject matter into clear, engaging stories.
• Executive presence, credible and composed working directly with senior leadership, including the CEO.
• Ability to operate independently, move quickly, and step into an already-live production with no ramp-up period.
• Ideally, a B2B or fintech background and prior experience producing a podcast.
• Nice to have: experience developing a show or content franchise around an executive or founder host.

Additional information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.