Contract Coordinator

Key Responsibilities

30% Responsible for the membership verification and proper account addition or removal from manufacturer sales rebate contracts, with specific tasks including:

A. Maintains and updates membership directories for contracts including enrollment where applicable.

• B.
• Reviews manufacturer contract membership lists to confirm eligibility before an account is linked to a contract.
• Will verify that all active ship-to's are also eligible to access the contract.
• Will coordinate with the sales rep and manufacturer to get approval for all ship-to's that are not initially approved.

C. Advises Sales Reps whenever an acct is linked to or removed from a contract

25% Responsible for the creation and maintenance of manufacturer sales rebate contracts, with specific tasks including:

• A. Tracks and administers manufacturer sales rebate contracts and validates rebate contract data to ensure accuracy.
• B. Requests renewal contracts or extensions from the manufacturers prior to contract expiration.

• C.
• Compares the replacement contracts to the existing contracts.
• Informs management and sales reps of any significant cost changes, or items being added to / removed from the contract.

• D. Maintains GPO and non-GPO contract sell prices at both the plan and customer level.
• E. Responsible for designing and maintaining accurate files containing Customer level, GPO, Multi-tiered, All Sales, Plan and/or Customer Group contracts.

20% Responsible for the preparation, review, and analysis of chargeback details sent to manufacturers and the analysis and reconciliation of the manufacturer approvals and discrepancies, with specific tasks including:

Prepares and distributes to the manufacturers the chargeback details on a monthly basis to justify our chargeback requests. Evaluates and reports chargeback activity to management, providing explanations as to why there may have been an increase or decrease in activity, such as a change in sales volume or product cost. Analyzes and reconciles sales rebate contract discrepancies. Works with Finance groups to determine recorded receivables versus outstanding receivables. Contacts manufacturers directly to follow up on collections of due chargeback receivables.

• 10% Analyze and resolve pricing discrepancies. Counsels sales reps or other departments on pricing and cost queries.
• 5% Participates in special projects and performs other duties as required.
• 5% Provides recommendations to management on software and hardware to improve workflow efficiency.

5% Prepares and distributes various reports to Contract Rebate team members that indicate if customer information has changed, new customers have been created, item status has changed, item has been replaced, potential unit of measure errors, and contracts will be expiring.

Specific Knowledge & Skills

• Microsoft Excel and Access skills.
• Knowledge of sales plans and contracts.
• Must be very detail oriented.
• Able to prioritize multiple tasks.

General Skills & Competencies

• Strong time management skills and the ability to prioritize work and meet deadlines
• Very good attention to detail and accuracy
• Customer service oriented and the ability to work with complex issues
• Ability to plan and arrange activities
• Very good interpersonal communication skills
• Very good written and verbal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• Ability to manage conflict
• Capacity to work effectively under pressure
• Establish productive working relationships at multiple levels within the organization

MINIMUM WORK EXPERIENCE: Typically 3 or more years of related experience.

Preferred Education

Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.

Travel / Physical Demands

• Travel typically less than 10%.
• Office environment.
• No special physical demands required.

Pay and benefits

The posted range for this position is $40,753 to $63,678 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

Other benefits available include

Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

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