Contract Specialist

About the role

Are you skilled at building strong service-provider relationships and negotiating agreements that support critical operations?

Would you like to apply contract management, sourcing, and problem-solving expertise to public record data and document acquisition services?

About the Role

As a Contract Specialist, you will identify and engage contract workers, independent contractors, and small businesses that provide public record data and document acquisition, verification, and related services. You will negotiate terms, support procurement strategies, manage contracts and ongoing provider relationships, and serve as a subject matter expert on court systems, processes, and procedures.

Responsibilities

• Develop and execute strategies to establish and sustain a service-provider network for public record data and document acquisition, verification, and related services.
• Identify and implement cost-containment and cost-reduction strategies.
• Manage procurement processes for contract workers, independent contractors, and small businesses, including RFIs, RFPs, RFBs, bid vetting, negotiations, evaluation against vendor-selection criteria, bid approval, and contract award in accordance with established department guidelines.
• Draft, administer, and manage contracts, ensuring service-level agreements are met.
• Serve as the ongoing point of contact for communications between internal stakeholders and service providers.
• Monitor service-provider performance against service-level agreements, including service volume, quality, and timeliness, and address non-compliance.
• Manage contract renewal, renegotiation, recertification, cancellation, and breach-of-contract processes in accordance with established department guidelines.
• Act as a subject matter expert on court systems, processes, and procedures, and build and maintain relationships with government entities.
• Resolve court-access issues that inhibit public record collection.
• Identify procedural and system process improvements.
• Compile and maintain state-, county-, and court-specific collection information using established best-practice documentation templates and protocols.
• Build strong cross-functional relationships and collaborate effectively across departments and business units.
• Perform other related duties as assigned.
• Travel up to 5%.

Requirements

• Bachelor's degree or equivalent related work experience.
• Three to five years of experience in a related role, such as vendor management, vendor relationship management, strategic sourcing, or supply chain, is strongly preferred.
• Understanding of negotiation theory and sourcing concepts, strategies, and practices.
• Strong business and financial acumen, including experience structuring deals, drafting agreements, mitigating risk, and negotiating.
• Strong coordination, attention to detail, problem-solving, and planning skills.
• High degree of business ethics, accountability, professionalism, and confidentiality.
• Excellent written and verbal communication, presentation, judgment, analytical, customer service, interpersonal, group, and project and task management skills.
• Ability to work independently, manage multiple priorities, and operate effectively in a fast-paced environment.
• Adaptability, willingness to learn new enterprise applications quickly, and ability to support change.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Collaborative team approach and ability to serve as a positive role model and catalyst for change.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Pay and benefits

U.S. National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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