Contractor, Senior Application Engineer

About the role

Technology Americas | Senior Application Engineer - CONTRACTOR | New York About ING: In the Americas, ING's Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.

We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer. We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We're here to help you get ahead.

And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area. Sound like the kind of place you'd feel at home? We'd love to hear from you.

About the position: The Senior Application Engineer will be responsible for the development, enhancement, maintenance, and production support of critical enterprise applications within ING Americas. This role requires a hands-on engineer with strong Java development skills, Linux/Unix expertise, and experience supporting applications in a production environment.

The successful candidate will work closely with business stakeholders, architecture teams, infrastructure teams, and fellow engineers to deliver reliable, secure, and scalable technology solutions. About the department: The Application Engineering organization is responsible for the development, support, stability, security, and continuous improvement of ING Americas' business-critical technology platforms.

The team manages the full application lifecycle, including solution design, software development, deployment, operational support, automation, and incident resolution. Engineers within the department partner closely with business, infrastructure, cybersecurity, and risk teams to ensure applications remain resilient, compliant, and aligned with business objective

Responsibilities

• Design, develop, test, and implement enhancements for regional business applications.
• Provide 2nd line production support for business-critical applications, including incident troubleshooting, root cause analysis, and issue resolution.
• Develop and maintain relevant services, APIs, and integrations.
• Support applications and perform operational troubleshooting.

• Create, Enhance and/pr maintain relevant scripts/programs to automate operational and support activities.
• Analyze application logs, system metrics, and monitor data to proactively identify issues and improve platform stability.
• Participate in software deployments, release activities, and change management processes.

• Collaborate with infrastructure, database, cybersecurity, and business teams to deliver solutions and/or resolve production issues.
• Implement application improvements to enhance performance, scalability, reliability, and security.
• Ensure adherence to engineering standards, secure coding practices, and regulatory requirements.

Contribute to technical documentation, operational procedures, and knowledge sharing within the team Qualifications and Competencies Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. 5+ years of experience developing and supporting enterprise applications. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.