Control Room Operator

About the role

• Location: Honolulu, Hawaii, United States
• Job ID: R0151021
• Date Posted: 2026-11-11
• Company Name: HITACHI RAIL HONOLULU JV
• Profession (Job Category): Communications & Corporate Affairs
• Job Schedule: Full time
• Work Arrangement: Onsite

About the role

Hitachi Rail is looking for an enthusiastic self-motivated Control Room Operator to work on our Honolulu Rail Transit Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.

Job Summary/Duties

Supervise and control the movement of passenger trains on the main line by utilizing various computerized tools to ensure trains adhere to predetermined schedules, monitor the performance of trains on the control console, assess delays and implement contingency plans to avoid service interruptions and to ensure the safety of operations. Liaise between the operations team and the maintenance staff in respect to safety or service-related failures and incidents. Monitor and control the network of traction power substations through dedicated SCADA systems.

Accountabilities

• Must be able to work non-scheduled emergency calls outside of assigned work hours
• Monitors and Control through OCC workstations movement of passenger trains and maintenance vehicles
• Monitors and Control through SCADA workstation, remote equipment including but not limited to: Elevators, Escalators, Traction Power, Platform Screen Gates, Auxiliary Station Equipment, Fire Detection Systems, Access Control, Train Equipment, & CCTV
• Performs manual intervention and adjustment of train operations as required
• Ensure daily work is conducted in accordance with the applicable regulations, rules, standards and operational procedures related to railway safety
• Daily management of control room activities and needs
• Coordination of planned and unplanned activates
• Responsible for providing clear and effective information to the Train Operators and field staff
• Responsible for answering emergency calls from stations, trains and passengers
• Responsible for populating control room logs and reports
• Responsible for understanding and utilizing control room operation policies, restrictions and plans
• Willing to work flexibly and efficiently in support of the project which may include working shift rotation, nights, weekends and holidays
• Reading and interpreting plans, specifications and electronic schematics, diagrams and maintenance manuals
• Staying current on all new technologies introduced into the transit industries as relates to electrified rail
• Preparing written reports, document defects and repairs on inspection forms, work orders or computer programs
• Maintaining records and preparing clear and concise reports
• Reading, understanding and using technical information found in repair manuals, service change bulletins and applicable technical documents, including parts and service manuals
• Working independently and safely with AC and DC power
• Establishing and maintaining effective working relationships with those encountered in the course of the work

Job Requirements

Required Skills/ Knowledge

• A minimum of two (2) years’ relevant experience in a rail or air traffic position
• Basic knowledge and understanding of large monitoring and control systems and subsystems
• Ability to perform assigned duties in critical situations
• Excellent communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment
• Training in electrical engineering preferred and/or a combination of education and work experience
• Progressively responsible experience in the installation, testing, operations and maintenance of electrical traction power systems equipment for direct current propulsion of rapid transit operations, industrial power distribution or related fields is acceptable

Education

• Graduation from an accredited high school or equivalent certificate

Desired Skills/ Knowledge

• Five (5) or more years of experience in a train controller or rail dispatch or Air Traffic Control position
• 3+ years working with high voltage protection and transformation equipment in voltage classes, preferably in power utility field
• Graduation from an accredited college with a Bachelor’s Degree in related field

Additional information

Note: In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.

Pay and benefits

The starting pay for this position is $41.05/hour; upon successful completion of training and tenure requirements the pay rate increases.

Bargaining Unit: HAWAII TEAMSTERS LOCAL 996

Benefits

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.

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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities:

• Queries other than accommodation requests will not be responded to.
• Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact.