Coordinator, Background

What you'll be doing

• Understand, articulate, and support all of our requirements, policies, regulations, and standards related to background checks across the organization.
• Communicate with candidates as needed regarding negative background results received.
• Coordinate and expedite background screen solutions with 3rd party provider(s), to adjudicate all pending candidates with a sense of urgency.
• Collaborate on high growth recruiting efforts by supporting Recruiting and Field People Operations Teams to meet hiring date targets.
• Troubleshoot candidate access problems, screening issues, questions, and settings with our vendors.
• Communicate with candidates throughout the completion of the background check steps to ensure smooth and efficient processing.
• Provide above-and-beyond customer service to our internal customers and incoming candidates during the background check process.
• Support hiring and onboarding processes (e.g.administration of pre-employment background check, Driver Qualification File and drug testing processes; etc.).
• Help to train and support new team members on processes and procedures.
• Meet and/or exceed key metrics, including adjudication response time and compliance.
• Support in other HR projects as assigned and needed.

What you should have/know

• 1+ years' work experience in a Human Resources, Administrative Assistant or Customer Service capacity.
• Ability to support & communicate policy and procedure.
• Effective verbal & written communication skills.
• Highest level of customer service and sense of urgency.
• Superior attention to detail and organizational skills.
• Ability to be self-directed and proactive in work activities.
• Consistently able to use ultimate discretion regarding confidential and sensitive personal data.

It would be great if you also have

• A bachelor's degree from an accredited college or university.
• Knowledge of DOT regulations and compliance as it pertains to onboarding of Drivers.
• Experience and basic understanding of federal and state compliance laws as they apply to employment.
• Computer literacy, specific to Google Suite applications.

Don't Meet 100% of the Qualifications?

• At Carvana, we value diverse backgrounds and experiences.
• We encourage you to apply even if your experience doesn't fit every single bullet point.
• Give it a shot-we'd love to hear from you!

What we'll offer in return

• Full-Time hourly position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

• Legal stuff
• Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.