Coordinator - Group Desk
- Location
- Las Vegas, NV
- Listed
- 2 days ago
About the role
The Group Desk Coordinator specializes in Convention groups, acting as a liaison between the Hotel and Sales Department at Wynn|Encore. This includes providing support with group reservations, group contacts, group master accounts, group billing, special requests, room assignments, distribution of keys, attending Pre-Convention meetings and answering questions pertaining to groups.
Job Responsibilities
- Work with Convention Services Managers and Convention Desk to ensure all appropriate information is communicated to the Front Office in a timely manner to prepare for and execute group arrivals and departures.
- Review group resumes and ensure that all contractual concessions are upheld during the group's program.
- Compile requested daily reports for in-house groups.
- Maintain all master accounts while Convention groups are in-house by completing necessary billing revisions.
- Attend Pre-Convention meetings to review details for all up-coming Convention groups.
- Interact positively with guests and on-site contacts while promoting hotel facilities and services.
- Working in a team-oriented environment.
- Maintain cleanliness of the Group Desk area.
Qualifications & Requirements
- High school diploma or equivalent
- Two years of customer service experience
- Minimum of two years Guest Services and/or Front Desk experience at a luxury resort
- Knowledge of hotel property management system (Opera) preferred.
- Proficiency in MS Office
Equal opportunity and legal notices
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
From Wynn Resorts's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Coordinator - Group Desk job at Wynn Resorts located?
This Coordinator - Group Desk position at Wynn Resorts is located in Las Vegas, NV. Always check Wynn Resorts's application page for specific state eligibility or relocation policies.
How do I apply for the Coordinator - Group Desk position at Wynn Resorts?
This listing links directly to Wynn Resorts's SmartRecruiters application page. You can apply directly on Wynn Resorts's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.