Coordinator I, Systems Management

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details

Responsibilities

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

• Delivers routine, clearly defined tasks to support the deployment, monitoring, and maintenance of enterprise IT platforms and systems.
• Applies standard practices to resolve routine system alerts and follows documented troubleshooting steps to maintain operational stability.
• Communicates primarily within the immediate IT Operations team, sharing progress, questions, and basic observations regarding server or platform health.

Works within established IT governance procedures to assist with basic system lifecycle tasks, receiving regular direction and review from more senior systems administrators. Identifies straightforward improvements within daily system maintenance tasks and escalates infrastructure issues that fall outside standard procedures or are not clearly defined.

• Escalates unclear deployment requirements or security risks early and seeks confirmation before proceeding in ambiguous situations.
• Makes narrow to moderate decisions regarding routine system patching or log analysis, typically guided by prior examples and periodically reviewed.
• Education: Bachelor's degree in information technology, computer science, or a related field required, or equivalent experience required.

Skills and knowledge: Less than 2 years of experience in IT operations, systems administration, helpdesk, or a related technical support field required. Ranges from beginning to moderate expertise in the primary domain of systems administration (e.g., Windows/Linux server basics, virtualization concepts).

• May demonstrate early/starting expertise in an adjacent/new technical domain (e.g., cloud platforms) depending on role and experience.
• Requires close supervision for ambiguous work or atypical system configurations.
• Relevant entry-level certifications (e.g., CompTIA Server+, Microsoft Azure Fundamentals, AWS Cloud Practitioner) preferred.

What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. The company's continued success depends on the full and effective utilization of qualified individuals. If you wish to request an accommodation while seeking employment, please call or email.

We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation