Coordinator of Data and Evaluation

About the role

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: JOHN JAY COLLEGE OF CRIMINAL JUSTICE

Bargaining Unit: No

The Coordinator of Data and Evaluation supports IJO's data collection, database maintenance, and program evaluation activities, working under the direction of the Director of Finance and Operations. This role is responsible for accurate, consistent, and timely data entry, organization, and reporting using systems and protocols established by the Institute.

The ideal candidate is detail-oriented, organized, and comfortable with data entry, basic reporting tools, and routine quality-assurance work. They are reliable, eager to learn, and committed to supporting IJO's mission of expanding opportunity for people with conviction histories.

Duties and Job Responsibilities

Data & Systems Support

• Maintain and update records in the Institute's Salesforce database, including data entry, record updates, and routine report or list generation.
• Provide front-line user support to program staff using the database; escalate system configuration changes, new builds, or integration needs to the Director of Finance and Operations or an external Salesforce consultant.
• Assist with data cleaning, de-duplication, and migration tasks as assigned.
• Help maintain existing data collection tools (applications, intake forms, assessments, service-delivery and feedback forms), ensuring forms are distributed, collected, and filed correctly.

Reporting Support

• Pull, organize, and format program data for internal reports, funder reports, dashboards, and other materials using established templates.
• Respond to routine data requests from program and leadership staff.
• Update and maintain existing dashboards; flag data discrepancies or anomalies to the supervisor.

Evaluation Support

• Support the implementation of evaluation plans, metrics, and KPIs designed by the Director of Finance and Operations or in collaboration with program leads.
• Conduct quality-assurance checks on data entry and reporting (e.g., spot-checks for missing, duplicate, or inconsistent records) and flag issues for resolution.
• Assist in preparing materials that translate program data into clear summaries for staff, leadership, and funders.

Other Duties

• Attend Institute events as required.
• Other duties as assigned.

Required Skills/Abilities

• Proficiency in Excel or Google Sheets; familiarity with Salesforce or another CRM/database is a plus (training provided).
• Strong attention to detail and comfort with repetitive data-entry and quality-assurance tasks.
• Ability to follow established data collection, entry, and reporting protocols accurately and consistently.
• Good written and verbal communication skills.
• Ability to manage multiple routine tasks, meet deadlines, and work well under supervision.

Required Physical Abilities

• Lift a ream of paper.

Education and Experience

• Bachelor's degree preferred (or equivalent combination of education and experience); Associate's degree with relevant experience will be considered.
• 0-2 years of experience in data entry, administrative support, research, or evaluation settings.
• Experience with justice-involved populations or higher education is a plus.

Compensation, Growth Path & Funding Note

This role is funded primarily through city contracts (renewed on a multi-year cycle) and foundation grants. As with all positions at IJO, compensation decisions are reviewed annually as part of the fiscal year budgeting process and are not automatic.

Pay Range

$58,000 - $62,000