Coordinator, Operations

The Position

The Coordinator, Operations supports the day-to-day operations of Reservoir’s New York office while providing executive support to the CEO, COO, and CFO and assisting the Chief of Staff with research, strategic initiatives, and special projects. This hands-on, entry-level position offers a unique opportunity to gain exposure to various aspects of the music business, contribute to company-wide initiatives, and build a strong foundation for career growth within the industry.

The ideal candidate is highly organized, resourceful and proactive, with sound judgment and a genuine interest in music. This is an in-office role in New York, reporting to the Chief of Staff. Responsibilities include, but are not limited to:

• Running day-to-day operations of the New York office, making sure workspaces, conference rooms, the kitchen and common areas are organized, stocked and ready for the team and guests.
• Greeting and welcoming visitors, guests, artists and songwriters, and serve as the team's first point of contact for office needs.
• Managing office purchasing, vendors, inventory, mail, deliveries, catering and office events.
• Providing executive support to the CEO, COO and CFO, including calendars, scheduling, travel and expense reports.
• Partnering with IT so the office's facilities and technology work well, including setup for new hires, meeting rooms and visitors.
• Supporting the Chief of Staff with decks and materials for leadership and the Company.
• Conducting research on potential business opportunities, market developments and competitive activity.
• Analyzing music industry data using platforms such as Chartmetric, Luminate and Billboard to track artist performance, streaming trends, audience growth and emerging opportunities, and summarize key insights for the team and leadership.
• Keeping trackers, documentation and internal updates organized and current.
• Scouting new artists, songwriters and producers across DSPs, socials, live shows, playlists.
• Working with team to identify catalog songs with momentum, and help build sample packs and a pitch-ready library.
• Handling ticket purchases for shows and events for the New York office.
• Supporting teams in the New York office with ad hoc tasks and requests.

Qualifications

• Bachelor's degree in Music Business, Music Industry, Music Management, or a related field, or equivalent relevant experience in the music industry.
• 0-2 years of professional experience, including internships, with prior exposure to the music industry preferred.
• Exceptionally organized and detail-oriented, able to juggle competing priorities and follow through.
• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and effectively across all levels of the organization.
• Eager to learn, takes initiative, and comfortable owning work from start to finish.
• Discreet with confidential information, with sound judgment and a professional approach.
• Genuine interest in music; familiarity with DSPs is a plus.
• Proficient in Microsoft Office, Slack and Zoom.
• Experience using AI tools to improve productivity, research, and workflows.