Coordinator Patient Access
- Pay
- $20 – $29 per hour
- Location
- East Boston · On-site
- Job type
- Part-time
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- customer service
- Epic EMR
- medical terminology
- Microsoft Office
Also useful
- bilingual Spanish/English
About the role
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Part time Department: Registration All Locations: 10 Gove Street - Taylor Building
Position Summary
As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to arrive/check-in patients in the Emergency Department following the Registration department guidelines. Schedule: Every Saturday & Sunday, 4pm-11pm. Essential Duties and
Responsibilities
- Check-out appointments and create follow up visits or recalls.
- Book, cancel and/or reschedule appointments as needed for patients walking in.
- Answer Phones.
- Document clear and concise telephone encounters or RX refill request and route appropriately.
- Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.
- Qualifications and
Requirements
- HS Diploma/GED.
- Minimum of 1 year customer service and/or administrative experience.
- Excellent written and verbal communication, judgement and problem solving skills.
- Bilingual fluency Spanish/English required.
- Knowledge of medical terminology and experience working with electronic medical record technology a plus.
- Proficient in Microsoft Office Suite.
Compensation
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Equal opportunity and legal notices
Starting at $19.55 up to $29.33 based on relevant experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
From Ebnhc's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Coordinator Patient Access role at Ebnhc, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Customer Service Representative - Patient RegistrationR1 RCM · Round Rock, TX · $16.12 – $23.21/hr
- Patient Access Representative- ContingentNationwide Children's · Main Campus, Columbus, OH
- Patient Access Representative - Part Time (30 hours/week)Kittitas Valley Healthcare · Ellensburg, WA · $19.62 – $29.74/hr
- Patient Access RepresentativeUMiami · Miami, FL
- Patient Access RepresentativeEssentia Health · Detroit Lakes, MN · $17.63 – $26.45/hr
- Patient Access RepresentativeBMC · Boston, MA
Common questions
What is the salary for the Coordinator Patient Access role at Ebnhc?
The Coordinator Patient Access posting at Ebnhc states compensation of $20 – $29 per hour. It is listed as a part-time position. Final pay may depend on location, experience, and interview evaluation on Ebnhc's official career site.
Where is the Coordinator Patient Access job at Ebnhc located?
This Coordinator Patient Access position at Ebnhc is located in East Boston (On-site). Always check Ebnhc's application page for specific state eligibility or relocation policies.
What qualifications are required for Coordinator Patient Access at Ebnhc?
For the Coordinator Patient Access role, Ebnhc highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with customer service, Epic EMR, medical terminology, Microsoft Office. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Coordinator Patient Access position at Ebnhc?
This listing links directly to Ebnhc's Workday application page. You can apply directly on Ebnhc's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.