Cano Health
Direct Workday career site

Coordinator, Referrals

Location
West Palm Beach, FL
Listed
Today

About the role

It's rewarding to be on a team of people that truly believe in making an impact!

We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.

Job Summary

The Referral Coordinator supports the clinical unit with clerical activities. This individual will coordinate all external and some internal services and will be responsible for scheduling consultations, diagnostic testing and surgical procedures. The ideal candidate inputs referrals and authorizations into a data bank and coordinates follow-up care with the referral physicians as approved by a Physician Associates physician. The Referral Coordinator will also coordinate all related services in a pleasant and professional manner for patients as directed.

Benefits

At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.

Essential Duties & Responsibilities

  • Responsible for order entry into the computer system.
  • Coordinates and schedules referrals when necessary per policy.
  • Ensures that all necessary medical records are forwarded to referral provider.
  • Acts as a resource for staff and patients with questions regarding referral policies and procedures. Provides internal and external referral coordination.
  • Inputs all authorization information into data base including, diagnostic and procedure codes. Will obtain appropriate authorizations as needed.
  • Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
  • Acts as a resource for staff and patients with questions regarding insurance benefits.
  • Contacts patients with information concerning tests ordered by a provider as necessary.
  • Orders and/or directs patients for outside tests.
  • Helps to maintain daily flow by assisting Supervisor as directed.
  • Works effectively as a member of a patient care team and contributes suggestions for improving unit and organization operations. Completes other tasks as assigned.
  • He/she will obtain authorization from a diversity of insurance companies depending on each patient's insurance plan

Additional Duties & Responsibilities

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibilities

  • No supervisory responsibilities.

Education & Experience

  • High school diploma or GED.
  • Previous experience in a physician's office, clinic or hospital processing referrals.
  • Medical terminology knowledge.
  • Experience scheduling healthcare appointments.
  • Experience with office equipment, including computers, calculators, fax machines and copiers.

Knowledge, Skills & Proficiencies

  • Bilingual in English and Spanish
  • Proficient on Microsoft office
  • Proficient in use of ECW
  • Experience in different Insurance portals
  • Medicaid and Medicare knowledge

Physical Requirements

  • This position works under usual office conditions.
  • The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
  • Must be able to stand, sit, walk and occasionally climb.
  • Physical demands include ability to lift up to 50 lbs.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Travel Requirements

  • Travel Required
  • Amount of Expected Travel

Details

Work will involve some driving/traveling to assigned clinics.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Read the original posting

From Cano Health's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Coordinator, Referrals job at Cano Health located?

This Coordinator, Referrals position at Cano Health is located in West Palm Beach, FL. Always check Cano Health's application page for specific state eligibility or relocation policies.

How do I apply for the Coordinator, Referrals position at Cano Health?

This listing links directly to Cano Health's Workday application page. You can apply directly on Cano Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.