Corporate Trainer, Call Center| Onsite- Chesterfield, MO
- Location
- Chesterfield, MO · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 2+ years
- Listed
- 15 days ago
Skills & highlights for this role
- Instructor-led training
- Facilitation
- Classroom management
- Learning management system (LMS)
- Curriculum alignment
- Training evaluation
- Time management
- Multitasking
- Verbal communication
- Written communication
- Technical aptitude
Also useful
- Contact center experience
- Hub pharmacy experience
- Adult learning principles
- ADDIE model
- Return on investment (ROI) measurement
- Feedback and coaching
- Healthcare industry knowledge
- Pharmaceutical industry knowledge
What You'll Do
- Deliver comprehensive instructor-led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
- Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
- Maintain training records and prepare reports on training activities and outcomes
- Ensure curriculum is properly aligned and assigned in the learning management system (LMS). Conduct quality assurance checks on content.
- Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to instructor-led training
- Circulate content updates in a digestible and impactful manner, in collaboration with management and team
- Partner closely with training peers, instructional designers, and stakeholders across Operations to ensure alignment, brainstorm ideas, and foster collaboration
- Remain knowledgeable and updated with our product offerings to ensure you are a constant resource
- Stay updated with the latest training techniques, tools, and best practices to create a high-quality learner experience
What You'll Need
- Proven experience of minimum 2 years as a Trainer, Training Facilitator, or similar role in a contact center, hub pharmacy, or similar environment
- Minimum 3 years of experience in a contact center or hub pharmacy environment as an agent or technician is a plus
- Proactive work ethic, constantly pushing themselves to learn
- Strong facilitation and classroom management skills, virtual and in-person
- Strong time management and multitasking skills
- Comfortable working in ambiguous, fast-paced environments
- Ability to build low complexity training activities, develop protocols, and edit content
- Basic understanding of Learning & Development concepts and theories, such as Adult Learning, the ADDIE model, and ROI
- Technical aptitude and the ability to learn complex new tools
- Strong feedback and coaching skills, strongly preferred
- Strong verbal and written communication skills
- Knowledge of the healthcare or pharmaceutical industry is a plus
- At times, travel may be required up to 20% of the time
Benefits
- Health, Dental & Vision - Multiple plan options from day 1
- Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation - Accrue up to 80 hours (2 weeks) in year one
- Paid Sick Time - 40 hours per year
- Holidays - 9 paid holidays + 2 floating holidays per year
- Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
- 401(k) - Traditional and Roth options
- Life & Disability Insurance - Provided at no cost
- Commuter Benefits - Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
- Snack & Drink Stipend - Daily at all pharmacy locations
Location: 400 S Woods Mill Rd, Chesterfield MO
- Hours: Monday- Friday, 9am-5pm, scheduling flexibility is required as your schedule may change over time according to business needs
- #blinkindeed
Company Overview
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Our Patient Services team is at the forefront of the company's mission to not only offer affordable prices but also deliver the best possible experience for our customers. We are a large team of customer service personnel who provide frontline support and manage the operations of our growing customer service and pharmacy teams. We are responsible for ensuring that we scale efficient customer and pharmacy services while delivering excellent customer satisfaction scores.
Why Join Us
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Equal opportunity and legal notices
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
From Blink Health's careers page, first listed on Rolev.ai on October 26, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Corporate Trainer, Call Center| Onsite- Chesterfield, MO role at Blink Health, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Corporate Trainer, Call Center| Onsite- Chesterfield, MO job at Blink Health located?
This Corporate Trainer, Call Center| Onsite- Chesterfield, MO position at Blink Health is located in Chesterfield, MO (On-site). Always check Blink Health's application page for specific state eligibility or relocation policies.
What qualifications are required for Corporate Trainer, Call Center| Onsite- Chesterfield, MO at Blink Health?
For the Corporate Trainer, Call Center| Onsite- Chesterfield, MO role, Blink Health highlights 2+ years of relevant experience; experience with Instructor-led training, Facilitation, Classroom management, Learning management system (LMS), Curriculum alignment, Training evaluation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Corporate Trainer, Call Center| Onsite- Chesterfield, MO position at Blink Health?
This listing links directly to Blink Health's Greenhouse application page. You can apply directly on Blink Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.