Craft Training & Apprenticeship Specialist

Position Summary

The Craft Training & Apprenticeship Specialist is responsible for supporting the planning, scheduling, coordination, and delivery of training programs across the organization. This role ensures employees have access to high-quality development opportunities, manages logistics, maintains training records, and provides day-to-day support to instructors, learners, and departments. The ideal candidate is detail-oriented, highly organized, and passionate about creating an exceptional learning experience for all employees.

Key Responsibilities

Curriculum & Program Development

• Partner with leadership and People & Culture to identify training needs across the business.
• Gather employee feedback, performance themes, and operational insights to inform curriculum design.
• Assist in creating and updating course materials, learning pathways, job aids, and development resources.
• Support subject matter experts in translating their expertise into structured, accessible training content.
• Ensure curriculum aligns with company priorities, leadership expectations, and long-term capability building.
• Maintain version control and documentation for all training and development programs.

Program Coordination

• Coordinate all Onward University training sessions, workshops, and courses, including room reservations, materials, technology setup, scheduling, and communication.
• Maintain an updated training calendar and ensure timely communication to participants and leaders.
• Manage registration, attendance tracking, and course completion records.
• Support rollouts of new programs, curriculum updates, and learning initiatives.

Instructor & Participant Support

• Serve as the primary point of contact for learners and facilitators before, during, and after sessions.
• Assist instructors with presentation setup, training materials, and classroom needs.
• Provide technical support for virtual and hybrid training sessions.

Learning Management & Data

• Manage Onward University content within BambooHR, LMS platforms, or internal systems.
• Maintain accurate training records and generate reports on attendance, completion rates, and required compliance training.
• Support evaluation efforts by collecting feedback, summarizing insights, and recommending improvements.

Logistics & Administration

• Prepare and distribute training materials, job aids, and resources.
• Manage training supplies, budgets, and vendor relationships as needed.
• Coordinate travel or off-site logistics for training events.
• Assist in developing internal communications to promote training opportunities.

Collaboration & Continuous Improvement

• Partner with People & Culture, Safety, Operations, and other departments to understand training needs and scheduling requirements.
• Identify opportunities to enhance the learner experience and improve training workflows.
• Support special projects, such as onboarding enhancements, leadership development programs, or curriculum refreshes.

Qualifications

Required

• Experience as a journeyman, apprenticeship instructor, union training coordinator, training-center administrator, or construction field leader.
• Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.
• Excellent communication and customer service skills.
• Comfort with technology, including LMS or HRIS systems (BambooHR experience a plus).
• Proficiency in Microsoft Office.

Preferred

• Bachelor's degree in business, education, or related field.
• 3-5 years' experience in adult learning, training delivery, or instructional coordination.
• Experience in the construction industry or a similar field.
• Familiarity with virtual learning tools (Teams, Zoom, etc.).
• Strong attention to detail paired with a proactive, solution-oriented mindset.

Work Environment

• In-person office environment at MW's headquarters in St. Charles, MO.
• Occasional travel to job sites or regional offices may be required.
• Ability to work on-site for training events and coordination needs.