Creative Producer

About the role

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life.

We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.

Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

We're looking for a Creative Producer to manage the end-to-end production of creative work across Plaid's marketing and brand campaigns, from paid ad content and growth marketing assets, to event activations, to partner and customer marketing deliverables.

This role partners closely with marketing, brand, and design to keep creative work moving: intake is clear, timelines are realistic, quality bars are met, and nothing falls through the cracks between "we need this" and "it's shipped." You thrive on variety. One week you might be managing production for a paid digital campaign, the next coordinating creative for an on-site event activation.

This is an execution-focused role: you take defined project plans and briefs and run them with rigor, using sound judgment on day-to-day production decisions while partnering with your manager/stakeholders on more ambiguous or higher-stakes calls.

Responsibilities

• Manage production for paid marketing campaigns, coordinating asset creation, timelines, and approvals across creative and marketing stakeholders
• Support partner and customer marketing projects, producing creative deliverables that meet both brand standards and partner/customer requirements
• Own creative production logistics for some of our events, including coordinating signage, activations, sponsorship assets, and on-site creative needs
• Own and support the creative request intake process, ensuring requests come in with clear briefs, are triaged appropriately, and routed to the right owner
• Run polish reviews on outgoing creative to catch quality, consistency, and brand issues before assets ship
• Build and maintain production timelines across multiple concurrent projects, coordinating vendors and freelancers as needed and flagging risks or budget issues early
• Communicate status, blockers, and changes clearly to creative and marketing stakeholders

Qualifications

• 3-5 years of experience in creative production, project coordination, or production management, agency or in-house, across marketing/brand campaigns
• Experience producing across multiple creative formats (paid media, event/experiential, digital, print, or similar)
• Highly organized, with strong attention to detail and comfort managing several concurrent projects with different stakeholders and timelines
• Clear, proactive communicator who can coordinate across creative, marketing, and external vendors without dropping details
• Working familiarity with project tracking tools (e.g., Linear, Monday.com Asana, or similar) and comfort ramping into new ones
• Comfortable executing against plans and priorities, while exercising independent judgment on day-to-day production decisions
• Growth mindset: curious about new formats and channels, and willing to adapt as the work evolves

Additional information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.