Credit & Collections Associate
- Pay
- $22 – $28 per hour
- Location
- Dallas, TX
- Listed
- 5 days ago
About the role
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
Credit & Collections Specialist
Position Summary
We are seeking a detail-oriented Credit and Collections professional with 3 to 5 years of experience to join our team. This role will manage an assigned portfolio of accounts, resolve payment issues, and provide actionable insights through regular aging reviews.
The ideal candidate is highly organized, proactive, and an effective communicator with strong Excel skills. Experience with SAP and the construction industry is a plus.
Key Responsibilities
- Monitor aging receivables and conduct collection calls to secure outstanding payments
- Manage assigned accounts and ensure timely resolution of payment issues
- Perform account reconciliations and investigate discrepancies
- Partner with Sales to resolve disputes and customer issues
- Communicate directly with customers to resolve outstanding balances
- Prepare collection letters, notices of intent to lien, and lien documentation as needed
- Track lien and bond claim deadlines and escalate risks as necessary
- Monitor customer creditworthiness and update customer records
- Respond to customer inquiries related to credit and billing
- Manage and resolve email requests (waivers, billing issues, short pays, references, etc.)
- Maintain key performance metrics (DSO and % Current) within assigned portfolio
- Escalate high-risk accounts to Credit Leadership
Support Responsibilities
- Provide coverage for team members during absences
- Assist the Collections Manager with additional tasks as needed
Qualifications
- 3 to 5 years of Credit and Collections experience
- Intermediate proficiency in Microsoft Office Suite, especially Excel
- Experience with credit reporting tools such as Experian and Dun & Bradstreet
- Knowledge of lien laws is a plus
- Experience with SAP is a plus
- Strong analytical, organizational, and problem-solving skills
- Excellent communication and time management abilities
- High attention to detail and accuracy
- Ability to work independently and manage multiple priorities
- Comfortable collaborating with internal teams and external customers
- Positive, professional attitude with a customer-focused mindset
- Familiarity with the construction industry is a plus
- High School Diploma or equivalent required; college degree preferred
Key Attributes
- Strong attention to detail
- Ability to negotiate and resolve issues
- Effective multitasking and prioritization skills
- Team-oriented mindset with strong collaboration skills
- Ability to analyze and resolve complex problems
Compensation
- Hourly pay range: $22.00 - $28.00 per hour, based on experience, skills, and qualifications
What OBE Offers You
- Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
- Work-life balance - PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
- Training - We will equip you with the knowledge and skills you need to succeed
Equal opportunity and legal notices
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
From OBE's careers page, first listed on Rolev.ai on November 4, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Credit & Collections Associate role at OBE?
The Credit & Collections Associate posting at OBE states compensation of $22 – $28 per hour. Final pay may depend on location, experience, and interview evaluation on OBE's official career site.
Where is the Credit & Collections Associate job at OBE located?
This Credit & Collections Associate position at OBE is located in Dallas, TX. Always check OBE's application page for specific state eligibility or relocation policies.
How do I apply for the Credit & Collections Associate position at OBE?
This listing links directly to OBE's Greenhouse application page. You can apply directly on OBE's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.