CRM Specialist
- Location
- San Francisco, CA
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 3+ years
- Listed
- 23 days ago
Skills & highlights for this role
- HubSpot
- Marketo
- email marketing automation
- A/B testing
- lead scoring
Also useful
- Salesforce
- Klaviyo
- HTML/CSS
- Google Analytics
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Disability insurance
The Role
As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns. You will work on drip marketing, segmentation, automation, and lead nurturing strategies to enhance customer engagement and retention.
This role requires expertise in CRM platforms such as HubSpot, Marketo, Salesforce, or Klaviyo, as well as a strong understanding of email marketing best practices, automation workflows, and data-driven optimization.
Responsibilities
- Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
- Manage and optimize CRM workflows, segmentation, and customer lifecycle automation.
- Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
- Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics.
- Optimize email templates, A/B test subject lines, and improve deliverability.
- Create and maintain customer segmentation strategies for targeted campaigns.
- Collaborate with marketing, sales, and product teams to personalize customer interactions.
- Implement behavioral triggers and automation workflows to improve retention.
- Ensure compliance with GDPR, CCPA, and email marketing regulations.
- Stay up to date with CRM trends, personalization strategies, and automation best practices.
Requirements
- Around 3+ years of experience in CRM management, email marketing, or marketing automation.
- Hands-on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms.
- Strong understanding of email marketing best practices, segmentation, and automation workflows.
- Experience with A/B testing, personalization, and dynamic content strategies.
- Knowledge of lead scoring, drip campaigns, and customer journey mapping.
- Familiarity with HTML/CSS for email formatting is a plus.
- Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools.
- Strong attention to detail and ability to optimize email deliverability and engagement rates.
- Experience working in fast-paced, data-driven marketing environments.
What Benefits Are We Offering?
- Apple hardware ecosystem for work.
- Annual Bonus.
- Medical Insurance (including vision & dental).
- Disability insurance - short and long-term.
- 401k up to 4% contribution.
- Air Conference - an opportunity to meet the team, collaborate, and grow together.
- Transportation budget
- Free meals at the hub
- Gym membership
Diversity & Inclusion
- At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace.
- We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives.
- We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
About Air Apps
At Air Apps, we believe in thinking bigger-and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we’ve remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management-and change lives along the way.
Equal opportunity and legal notices
At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
Important Notice
Air Apps does not partner with nor is represented by any recruiting agencies, staffing firms, or third-party recruiters in connection with our hiring efforts. All legitimate communication regarding Air Apps opportunities will come exclusively from an official @airapps.com email address. Additionally, all open positions are published only through our official careers platform, Ashby.
If you are contacted by anyone claiming to represent Air Apps from a different email domain, through a recruiting agency, or via a job posting source other than Ashby, please exercise caution. We do not accept unsolicited candidate submissions from agencies, and any such submissions will not be considered.
From Air Apps's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the CRM Specialist job at Air Apps located?
This CRM Specialist position at Air Apps is located in San Francisco, CA. Always check Air Apps's application page for specific state eligibility or relocation policies.
What qualifications are required for CRM Specialist at Air Apps?
For the CRM Specialist role, Air Apps highlights 3+ years of relevant experience; experience with HubSpot, Marketo, email marketing automation, A/B testing, lead scoring. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the CRM Specialist position at Air Apps?
This listing links directly to Air Apps's Ashby application page. You can apply directly on Air Apps's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.