Curriculum Developer/Trainer

About the role

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: CUNY SCHOOL OF PROFESSIONAL STUDIES Bargaining Unit: No About the CUNY School of Professional Studies: As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college.

With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers.

Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule.

As CUNY SPS moves beyond its' 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience. Within and created at the same time as CUNY SPS, the Office of Innovative Learning Solutions (ILS) designs custom workplace learning programs to help organizations achieve their goals.

We are experts in research-based learning practices, online as well as in-classroom curriculum development and implementation. We are uniquely positioned to respond to organizational learning needs and support change management initiatives swiftly and effectively.

Partnership Description: CUNY SPS partners with the Department of Social Services (DSS) Office of Policy, Procedures & Training (OPPT) to support the Department of Homeless Services (DHS) by creating and managing a comprehensive learning program to support DHS and DHS provider staff as they work to address, reduce, and ultimately prevent homelessness in New York City.

Specifically, the program (1) writes procedures to support shelter operations and (2) creates learning resources to train DHS and DHS provider staff on operational processes and city-mandated topics.

Position Description: Reporting to the Deputy Director of Learning and Development, the Curriculum Developer/Trainer will lead learning product development projects in collaboration with fellow team members, stakeholders, and subject matter experts; deliver virtual and in-person learning sessions and; and support continuous quality improvement in learning products. Position Duties and

Responsibilities

Learning Product Development Design, develop, and/or maintain learning programs and products such as eLearnings, microlearnings and instructor-led trainings (virtual and in-person). Leverage adult learning principles to design and deploy eLearning and other modes of training for highly technical procedures and processes.

Apply project management practices to collaborate and coordinate with other facilitators, developers, and program management team to execute project deliverables and implement learning products. Use a variety of instructional design tools, such as Articulate, Vyond, Adobe Express, and others to develop creative and engaging digital learning experiences.

• Analyze and synthesize complex content needed to produce comprehensive curricula, facilitator and participant guides, and other learning resources.
• Lead and coordinate project deliverables and work within defined project plan timelines.
• Complete quality assurance reviews to ensure products meet quality standards and expectations.

• Facilitation When scheduled, support and/or facilitate learning programs virtually and in-person at training locations.
• Apply adult learning principles for engagement and retention; foster effective learning environments for participants, and tailor instructional best practices.
• Complete onboarding for standardized learning programs.

Complete training preparation, delivery, and post-session activities, including required reports (such as attendance rosters) and communications with internal administrative and support teams. Ensure participants meet training objectives and complete activities in accordance with approved curriculum and learning outcomes.

• Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces and virtual training platforms.
• Other Represent the ILS brand with internal and external stakeholders in meetings, events, and conferences.
• Participate in continuous learning activities independently and as assigned.
• Demonstrate partnership and leadership among peers and teams.
• Complete ongoing professional development.

Other related duties as assigned.

Qualifications

A master's degree with 3 years or bachelor's degree with 5 years of demonstrated adult learning, postsecondary and/or professional learning and development experience, including: Three (3) years of full-time work experience in curriculum development - including needs analysis project scoping, ability to analyze and synthesize complex content, storyboarding, scripting, pre/post-assessments, and evaluation in a training and staff development environment.

• Two (2) years of experience facilitating professional learning, adult learning, or higher education.
• Two (2) years of Articulate Storyline 360/Rise or similar eLearning application experience required.
• Two (2) years of managing training, curriculum or procedure projects with a history of successful implementation.

• Exceptional writing skills, which will be leveraged daily in email, project summaries, procedures, and course development resources.
• Ability to engage and manage learners with differing needs and abilities across various training modes.
• Knowledge of government operations, human services, and/or shelter programs, a plus.
• To apply, please submit a cover letter and resume.

Candidates should be prepared to participate in the following as part of the interview process: 1) phone screening, 2) one virtual panel, 3) one in-person interview/work product demonstration; follow-up calls as needed. Share a portfolio/sample eLearning assignment. Please note: Candidates must be authorized to work in the United States on a continuous basis.