Customer Care Specialist
- Location
- Rochester, NY
- Listed
- Today
About the role
Discover something bigger. A career that grows with you — at ESL. We are currently looking for full-time Customer Care Specialists (Telebankers) to assist members over the phone in our contact center. Our contact center is located in the heart of downtown Rochester at our corporate headquarters.
As a Customer Care Specialist at ESL, you will receive incoming calls from members and assist them with a variety of transactions to meets their needs while creating a positive member experience. ESL is one of the largest and most successful federal credit unions in the country. Since 2010, ESL has been consistently ranked one of the BEST Workplaces in America by Great Place to Work®
From Esl Federal Credit Union's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Care Specialist role at Esl Federal Credit Union, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
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Common questions
Where is the Customer Care Specialist job at Esl Federal Credit Union located?
This Customer Care Specialist position at Esl Federal Credit Union is located in Rochester, NY. Always check Esl Federal Credit Union's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Care Specialist position at Esl Federal Credit Union?
This listing links directly to Esl Federal Credit Union's application page. You can apply directly on Esl Federal Credit Union's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.