Customer Engineer II (C2)

Salary

$31.00 - $42.40

Location: St Peters,MO

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Responsibilities

• Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
• Assists senior engineers with corrective maintenance as needed.
• Disassembles, cleans and rebuilds kits as part of kit management quality.
• Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Able to diagnose and resolve basic technical problems.
• Strives to perform established BKM's. Follows all IP guidelines.

• Develops the ability to represent Applied Materials to the customer.
• Uses good customer service skills at all times while maintaining a professional demeanor.
• Displays respect for the customer by maintaining an orderly work area.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Develops skills to perform basic activities in own job

Business Expertise

• Understands how the assigned duties integrate with others in the team
• Develops responsibility for customer satisfaction within work area

Leadership

• Has no supervisory responsibilities

Problem Solving

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion

Impact

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail

Interpersonal Skills

• Uses communication skills and common courtesy
• Additional Information
• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 25% of the Time
• Relocation Eligible: Yes

Pay and benefits

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at, or by calling our HR Direct Help Line at, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.