Customer Experience Associate I
- Location
- Salem, MA
- Listed
- Today
About the role
Make your next career move to Salem Five Digital Delivery & Support team! The Customer Experience Associate is a key role within the Contact Center focused on providing exceptional service to Salem Five Consumer and Business customers in line with the banks’ multi-channel service strategy.
Primary responsibilities involve communicating with customers and prospects via phone, chat, email and secure messaging with other responsibilities commensurate with experience. Full time (40 hours/week) 8-hour shifts Monday - Friday within Contact Center hours (8am-6pm); Occasional week-end rotation within Saturday 9am-3pm, Sunday 11am-3pm.
This position is located in the Salem, MA offices and offers hybrid work arrangements...Please click on Job Title to read full description and qualifications.
From Salem Five Bank's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Customer Experience Associate I job at Salem Five Bank located?
This Customer Experience Associate I position at Salem Five Bank is located in Salem, MA. Always check Salem Five Bank's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Experience Associate I position at Salem Five Bank?
This listing links directly to Salem Five Bank's application page. You can apply directly on Salem Five Bank's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.