Customer Experience Executive - Voice(Night Shift)
- Location
- United States
- Listed
- Today
About the role
Management Level
I
Job Summary
Give a brief summary, in paragraph format, of how the role fits into the department and Equiniti. Describe the purpose of the job.
Sample Template: Join our team at EQ India and take on a crucial role in our IT department. We offer the opportunity to work on high-quality projects, adhering to strict coding international standards and using the latest technologies. As an expert in ____ (Eg. OOPS) and ___ (E.g.NET Framework), you will have the chance to grow and develop your skills, working with a team of talented professionals. You will also have the opportunity to learn about financial solutions and procedures and Shareholding solutions. Come and be a part of our wonderful team at EQ India!
Key Responsibilities
- Qualification / skills required:
- Benefits:
Additional information
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
- 31 days + 9 bank holidays (UK)
- Business related certification expense reimbursement
- Comprehensive Medical Assurance coverage for dependents & Parents
- Two-way cab transport for staff working in UK & US shift
- Accidental & Life cover 3 times of concerned CTC
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
About Equiniti
Equiniti is a leading Shareholder Management Fin-tech Company, serving as the number one share registrar in the UK and number two in the USA. It specializes in providing top-notch infrastructure, technology, and solutions for shareholder administration, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
EQ India is a Global competency centre of EQ Group. Our Indian team is an integral part of our success, with 1300 employees operating out of Bangalore and Chennai, forming 25% of our global workforce, and 40% of our employees being women. We are recognised as Top Employer in India by Top Employer Institute.
We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.
There has never been a better time to join EQ.
Division/Business Function: (Please select the division for which you are going to hire)
IT - Our Technology teams in India deliver best-in-class Applications and Infrastructure services to the Group and are involved in key Digital Transformation initiatives that are being undertaken by the Group, including re-platforming, transformation to the Cloud and Application modernization projects. we've over 100 IT products supporting various clients across UK, Europe & US.
or
FSS - The Finance Shared Services is the backbone of our Finance Organisation, providing high quality data for Decision support, creating scalable processes to add value to customers by attracting and investing in the right talent. We cater AP, AR, R2R, P2P, Global procurement, Payroll, Regulatory reporting, statutory reporting, internal audit, … to our EQ group.
or
Ops - Our operations team in India serves as an extension of the global operations business located in the UK and US. The team in India provides comprehensive support across various critical operational areas, including Share registration services, retirement solutions, Investment Services, Employee Services, KYC Operations, contact centre operations, and Reconciliation services.
Within these functions, we handle both voice and non-voice tasks. Our units efficiently process a large volume of complex transactions, ensuring adherence to client SLAs regarding quality and timelines. Additionally, we possess expertise in managing regulated activities, which are overseen by highly competent resources dedicated to this specific role.
Equal opportunity and legal notices
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
From Ast's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Customer Experience Executive - Voice(Night Shift) job at Ast located?
This Customer Experience Executive - Voice(Night Shift) position at Ast is located in United States. Always check Ast's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Experience Executive - Voice(Night Shift) position at Ast?
This listing links directly to Ast's Workday application page. You can apply directly on Ast's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.